repaired · 2024 Q4
Power train: axle assembly
Risk. A disconnected driveshaft can result in vehicle rollaway when the vehicle is placed in 'Park' without the parking brake applied, increasing the risk of a crash.
2020 Ford Explorer Police InterceptProblems, recalls & complaints
NHTSA has logged 1 owner complaint about the 2020 Ford Explorer Police Intercept, most often about the power train. It is covered by 2 safety recalls, and for recall 22V-255 the manufacturer reports only 59% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through August 18, 2026. Updated daily.
Complaints by system
Where the 2020 Ford Explorer Police Intercept has problems
1 complaint grouped by the system owners reported.
1Power train
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Power train | 1 | 0 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
2 recalls
2020 Ford Explorer Police Intercept recalls and how many were fixed
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
repaired · 2022 Q4
Visibility: windshield wiper/washer
Risk. A washer system contaminated with brake fluid can reduce the driver's ability to clear windshield, increasing the risk of a crash.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Ford.
Best & worst years
2020 vs. every other Explorer Police Intercept year
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Explorer Police Intercept median. How we score
'15'16'17'18'20'21'22
- Avoid
- Caution
- Solid
- Best
- Not rated
In owners' words
What Explorer Police Intercept owners report
Recent power train complaints filed with NHTSA, shortened. Personal details are removed.
On my 2020 police interceptor through a no issue for the transmission, failing at early mileage, jerking in a drive and slamming gears when shifting and low gears, I believe the component is the CDF drum in the transmission, which is thousands of dollars to fix Ford offered to replace it under…
Own a 2020 Explorer Police Intercept?
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.