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2021 Ford Explorer Police InterceptProblems, recalls & complaints

NHTSA has logged 1 owner complaint about the 2021 Ford Explorer Police Intercept, most often about the engine. It is covered by 1 safety recall, and for recall 22V-255 the manufacturer reports only 59% of affected cars repaired.

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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls1Lowest repair rate 59%Owner complaints10 with a crash, fire or injuryTop problem1Engine

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through July 31, 2026. Updated daily.

Complaints by system

Where the 2021 Ford Explorer Police Intercept has problems

1 complaint grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Engine10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

1 recall

2021 Ford Explorer Police Intercept recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

59%repaired · 2024 Q4

Power train: axle assembly

Recall 22V-255 · Apr 14, 2022 · 252,936 vehicles · 149,789 repaired

Risk. A disconnected driveshaft can result in vehicle rollaway when the vehicle is placed in 'Park' without the parking brake applied, increasing the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Ford.

Best & worst years

2021 vs. every other Explorer Police Intercept year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Explorer Police Intercept median. How we score

'15'16'17'18'20'21'22
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What Explorer Police Intercept owners report

Recent engine complaints filed with NHTSA, shortened. Personal details are removed.

Catalytic converter and it was confirmed by independent service center my car only has 88k miles There is a catalytic converter recall on year 2020 but Ford refuses to do a recall for the year 2021 and I have another car that have the same catalytic converter problem with only 84k miles and it’s…
Complaint 11754102 · Jul 31, 2026

Own a 2021 Explorer Police Intercept?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.