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2011 Heartland BIG CountryProblems, recalls & complaints

NHTSA has logged 3 owner complaints about the 2011 Heartland BIG Country, most often about the tires. It is covered by 3 safety recalls, and for recall 17V-750 the manufacturer reports only 3% of affected cars repaired.

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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls3Lowest repair rate 3%Owner complaints31 with a crash, fire or injuryTypical failure mileage5kTires, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 22, 2017. Updated daily.

Complaints by system

Where the 2011 Heartland BIG Country has problems

3 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Tires20
Wheels11

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

3 recalls

2011 Heartland BIG Country recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

3%repaired · 2019 Q4

Equipment

Recall 17V-750 · Nov 22, 2017 · 19,615 vehicles · 519 repaired

Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Problem, fix and repair progress →

9%repaired · 2016 Q4

Other: labels

Recall 15V-482 · Jul 30, 2015 · 1,680 vehicles · 143 repaired

Risk. An owner or operator could rely on the inaccurate information in inflating the tires which could cause under or over inflation which, in turn, could lead to a…

Problem, fix and repair progress →

–no report yet

Power train: axle assembly

Recall 10V-461 · Oct 8, 2010 · 48 vehicles

Risk. THESE CRACKS CAN PROPAGATE AND CAUSE THE SPINDLE TO DETACH FROM THE AXLE TUBE, RESULTING IN THE SEPARATION OF THE WHEEL END FROM THE VEHICLE, CREATING A ROAD…

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Heartland.

Best & worst years

2011 vs. every other BIG Country year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the BIG Country median. How we score

'07'08'09'10'11'12'13'14'15'16'22'23'24
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What BIG Country owners report

Recent tires complaints filed with NHTSA, shortened. Personal details are removed.

WITHIN ONE HOUR OF LEAVING HOME HAD THREE SEPARATE TIRE BLOWOUTS ON RV. TIRES DID NOT APPEAR WORN, INFLATED PROPERLY, LOAD APPROPRIATE, AND STORED UNDER COVER. LESS THAN 6000 MILES ON THESE 2 YEAR OLD ORIGINAL EQUIPMENT ON HEARTLAND BIG COUNTRY RV. OCCURRED ON I-35 DALLAS CAUSING SIGNIFICANT DAMAGE…
Complaint 10536365 · Aug 20, 2013 · 6,000 miles
TREAD CAME OFF TIRE WILL TRAVELING ON I-515 IN HENDERSON NV. TIRE WAS PROPERLY INFLATED AS WE HAD LEFT THE SERVICING DEALERSHIP JUST 30 MINUTES PRIOR. THIS BRAND OF TIRE SEEMS TO HAVE A HIGH FAILURE RATE IF THE COMPLAINTS ON THE HEARTLAND OWNERS FORUM ARE ANY INDICATION. *TR
Complaint 10477468 · Sep 29, 2012 · 3,000 miles

Own a 2011 BIG Country?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.