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2013 Heartland BIG CountryProblems, recalls & complaints

NHTSA has logged 4 owner complaints about the 2013 Heartland BIG Country, most often about the tires. It is covered by 2 safety recalls, and for recall 15V-482 the manufacturer reports only 9% of affected cars repaired.

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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls2Lowest repair rate 9%Owner complaints41 with a crash, fire or injuryTypical failure mileage6kTires, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through August 28, 2017. Updated daily.

Complaints by system

Where the 2013 Heartland BIG Country has problems

4 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Tires20
Wheels20
Electrical system11
Structure10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

2 recalls

2013 Heartland BIG Country recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

9%repaired · 2016 Q4

Other: labels

Recall 15V-482 · Jul 30, 2015 · 1,680 vehicles · 143 repaired

Risk. An owner or operator could rely on the inaccurate information in inflating the tires which could cause under or over inflation which, in turn, could lead to a…

Problem, fix and repair progress →

–no report yet

Equipment

Recall 13V-181 · May 7, 2013 · 890 vehicles

Risk. If motor damage has occurred, it is possible that the awning can unfurl unexpectedly, either while the trailer is at rest or while in transit, increasing the…

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Heartland.

Best & worst years

2013 vs. every other BIG Country year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the BIG Country median. How we score

'07'08'09'10'11'12'13'14'15'16'22'23'24
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What BIG Country owners report

Recent tires complaints filed with NHTSA, shortened. Personal details are removed.

TL* THE CONTACT OWNS A 2013 HEARTLAND BIG COUNTRY RECREATIONAL VEHICLE EQUIPPED WITH DYNAMIC TIRES, SIZE: 235/80P16. WHILE THE VEHICLE WAS AT A STOP, THE CONTACT WAS INFORMED THAT THE REAR PASSENGER TIRE WAS MISSING. THE CONTACT INSPECTED THE TIRE AND FOUND THAT PART OF IT WAS DISINTEGRATED. THE…
Complaint 11020062 · Aug 28, 2017
WE WERE NORTH ON INTERSTATE 75 NEAR KNOXVILLE, TENNESSEE TOWING OUR 2013 5 MONTH OLD HEARTLAND BIG COUNTRY RV WITH OUR 2012 FORD F250 SUPER DUTY. A PASSING MOTORIST SIGNALED TO US THAT THE LEFT FRONT TIRE OF THE RV WAS FLAT. WE LEFT THE HIGHWAY AND FOUND A TRUCK AND TRAILER REPAIR FACILITY AT THE…
Complaint 10535375 · Aug 14, 2013 · 6,066 miles

Own a 2013 BIG Country?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.