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2012 Heartland BIG CountryProblems, recalls & complaints

NHTSA has logged 3 owner complaints about the 2012 Heartland BIG Country, most often about the tires. It is covered by 1 safety recall, and for recall 15V-482 the manufacturer reports only 9% of affected cars repaired.

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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls1Lowest repair rate 9%Owner complaints30 with a crash, fire or injuryTypical failure mileage6kTires, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through July 30, 2015. Updated daily.

Complaints by system

Where the 2012 Heartland BIG Country has problems

3 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Tires20
Structure10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

1 recall

2012 Heartland BIG Country recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

9%repaired · 2016 Q4

Other: labels

Recall 15V-482 · Jul 30, 2015 · 1,680 vehicles · 143 repaired

Risk. An owner or operator could rely on the inaccurate information in inflating the tires which could cause under or over inflation which, in turn, could lead to a…

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Heartland.

Best & worst years

2012 vs. every other BIG Country year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the BIG Country median. How we score

'07'08'09'10'11'12'13'14'15'16'22'23'24
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What BIG Country owners report

Recent tires complaints filed with NHTSA, shortened. Personal details are removed.

BEFORE WE LEFT FOROUR TRIP WE WERE CHECKING THE TIRES AND NOTICE THAT ON OF THE TIRES WERE COMING APART. WE HAD THAT TIRE REPLACED. THEN ON OUR WAY HOME PULLING OUR HEARTLAND CAMPER ON 301 GOING 55MPH ANOTHER TIRE BLOW CAUSED DAMAGED TO THE CAMPER. RIP THE WIRING HARNESS OUT OF CAMPER. *JS
Complaint 10617416 · Jul 29, 2014
DRIVING HOME FROM TEXAS IN OUR 2008 DODGE RAM 3500 PULLING A 2012 HEARTLAND BIG COUNTRY 3690SLR THE REAR PASSENGER SIDE TIRE ON THE 5TH WHEEL BLEW OFF. WE DOING ABOUT 60-65 MPH ON I81 IN PA. THERE WAS NO WARNING AT ALL IT JUST BLEW OFF THE RIM. THE TIRE WAS A POWER KING TOWMAX 235 80R 16. IT DID…
Complaint 10610857 · Jul 15, 2014 · 5,500 miles

Own a 2012 BIG Country?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.