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2016 Heartland BIG CountryProblems, recalls & complaints

NHTSA has logged 1 owner complaint about the 2016 Heartland BIG Country, most often about the tires. It is covered by 2 safety recalls, and for recall 15V-482 the manufacturer reports only 9% of affected cars repaired.

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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls2Lowest repair rate 9%Owner complaints10 with a crash, fire or injuryTypical failure mileage15kTires, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through June 15, 2018. Updated daily.

Complaints by system

Where the 2016 Heartland BIG Country has problems

1 complaint grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Tires10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

2 recalls

2016 Heartland BIG Country recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

9%repaired · 2016 Q4

Other: labels

Recall 15V-482 · Jul 30, 2015 · 1,680 vehicles · 143 repaired

Risk. An owner or operator could rely on the inaccurate information in inflating the tires which could cause under or over inflation which, in turn, could lead to a…

Problem, fix and repair progress →

31%repaired · 2016 Q3

Equipment: recreational vehicle/trailer

Recall 15V-199 · Apr 3, 2015 · 252 vehicles · 78 repaired

Risk. If the room extends while vehicle is in motion, there is an increased risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Heartland.

Best & worst years

2016 vs. every other BIG Country year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the BIG Country median. How we score

'07'08'09'10'11'12'13'14'15'16'22'23'24
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What BIG Country owners report

Recent tires complaints filed with NHTSA, shortened. Personal details are removed.

TL* THE CONTACT OWNS A 2017 (NA) HEARTLAND BIG COUNTRY 3650RL EQUIPPED WITH DYNAMIC SAILUN TIRES, SIZE: 235/85/R16. AFTER DRIVING 70 MPH AND STOPPING AT A REST AREA, THE CONTACT NOTICED THAT ALL FOUR TIRES WERE DETERIORATED. THE RECREATIONAL VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING…
Complaint 11102014 · Jun 15, 2018 · 15,000 miles

Own a 2016 BIG Country?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.