1997 Infiniti QX4Problems, recalls & complaints

NHTSA has logged 45 owner complaints about the 1997 Infiniti QX4, most often about the suspension. It is covered by 2 safety recalls.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through May 5, 2023. Updated daily.

Complaints by system

Where the 1997 Infiniti QX4 has problems

45 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Suspension202
Steering112
Engine and engine cooling41
Structure30
Tires30
Wheels20
Power train21
Seat belts22
Service brakes, hydraulic20
7 other systems84

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

2 recalls

1997 Infiniti QX4 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Infiniti.

Best & worst years

1997 vs. every other QX4 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the QX4 median. How we score

'97'98'99'00'01'02'03'04'06
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

1997 Infiniti QX4 safety ratings

1997 Infiniti QX4 4-DR. 4x4 in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

  • Stability control: No
  • Forward collision warning: No
  • Lane departure warning: No
1 investigation

NHTSA defect investigations

Federal investigations that included the 1997 Infiniti QX4, and the recalls they led to.

  1. Frame/Body Structure CorrosionPE11004 · closed Jun 30, 2011
    Led to recall 11V-244
In owners' words

What QX4 owners report

Recent suspension complaints filed with NHTSA, shortened. Personal details are removed.

The contact owns a 1997 Infiniti QX4. The contact received notification of NHTSA Campaign Number: 11V244000 (Steering, Suspension). The contact stated while driving at 35 MPH and other various speeds over bumps in the roadway, the vehicle was shaking abnormally with the steering wheel becoming…
Complaint 11520613 · May 5, 2023 · 154,000 miles
the rear end started to sway and shake... made the car uncrontrlable, I reacted instantly and took my foot off the gas peddle and gripped the steering firmly like driving on snow...it came back under control as I was braking softly....what a scary incident...
Complaint 11428638 · Aug 11, 2021
I HAD MY CAR SITTING IN MY DRIVEWAY DETAILING IT. I'VE ALWAYS TOOK EXCEPTIONAL CARE OF MY VEHICLES AND ONE THING I'VE ALWAYS DONE WAS MADE SURE THE UNDERCOATING WAS TOP-NOTCH. AS I PROCEEDED TO UNDERCOAT THE INSIDE OF THE FRONT FENDER WELLS ON MY 97 QX4 I NOTICED SOME RUST FORMING BEHIND THE STRUT…
Complaint 11233265 · Jul 19, 2019 · 254,432 miles

Own a 1997 QX4?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.