Steering: column
Risk. THE STRUT HOUSING MAY CRACK AND PULL AWAY FROM THE INNER HOOD LEDGE ASSEMBLY.
NHTSA has logged 45 owner complaints about the 1997 Infiniti QX4, most often about the suspension. It is covered by 2 safety recalls.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through May 5, 2023. Updated daily.
45 complaints grouped by the system owners reported.
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Suspension | 20 | 2 |
| Steering | 11 | 2 |
| Engine and engine cooling | 4 | 1 |
| Structure | 3 | 0 |
| Tires | 3 | 0 |
| Wheels | 2 | 0 |
| Power train | 2 | 1 |
| Seat belts | 2 | 2 |
| Service brakes, hydraulic | 2 | 0 |
| 7 other systems | 8 | 4 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
Risk. THE STRUT HOUSING MAY CRACK AND PULL AWAY FROM THE INNER HOOD LEDGE ASSEMBLY.
Risk. THIS MAY RESULT IN SURFACE RUST BUT NOT PERFORATION OF THE TUBE.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Infiniti.
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the QX4 median. How we score
1997 Infiniti QX4 4-DR. 4x4 in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.
Federal investigations that included the 1997 Infiniti QX4, and the recalls they led to.
Recent suspension complaints filed with NHTSA, shortened. Personal details are removed.
The contact owns a 1997 Infiniti QX4. The contact received notification of NHTSA Campaign Number: 11V244000 (Steering, Suspension). The contact stated while driving at 35 MPH and other various speeds over bumps in the roadway, the vehicle was shaking abnormally with the steering wheel becoming…
the rear end started to sway and shake... made the car uncrontrlable, I reacted instantly and took my foot off the gas peddle and gripped the steering firmly like driving on snow...it came back under control as I was braking softly....what a scary incident...
I HAD MY CAR SITTING IN MY DRIVEWAY DETAILING IT. I'VE ALWAYS TOOK EXCEPTIONAL CARE OF MY VEHICLES AND ONE THING I'VE ALWAYS DONE WAS MADE SURE THE UNDERCOATING WAS TOP-NOTCH. AS I PROCEEDED TO UNDERCOAT THE INSIDE OF THE FRONT FENDER WELLS ON MY 97 QX4 I NOTICED SOME RUST FORMING BEHIND THE STRUT…
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.