2003 Infiniti QX4Problems, recalls & complaints

NHTSA has logged 20 owner complaints about the 2003 Infiniti QX4, most often about the suspension. It is covered by 3 safety recalls, and for recall 15V-287 the manufacturer reports only 27% of affected cars repaired.

2003 Infiniti QX4

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through January 9, 2020. Updated daily. Photo: Bull-Doser, Public domain.

Complaints by system

Where the 2003 Infiniti QX4 has problems

20 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Suspension80
Structure60
Service brakes, hydraulic31
Steering21
Air bags10
Visibility10
Engine10
Fuel/propulsion system10
Power train10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

3 recalls

2003 Infiniti QX4 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

36%repaired · 2021 Q2

Passenger side: inflator module

Recall 20V-008 · Jan 9, 2020 · 307,962 vehicles · 111,354 repaired

Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Problem, fix and repair progress →

27%repaired · 2017 Q1

Air bags

Recall 15V-287 · May 15, 2015 · 1,090,569 vehicles · 297,865 repaired

Risk. In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking the vehicle…

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Infiniti.

Best & worst years

2003 vs. every other QX4 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the QX4 median. How we score

'97'98'99'00'01'02'03'04'06
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2003 Infiniti QX4 safety ratings

2003 Infiniti QX4 4-DR. w/SAB in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

  • Rollover: 3 stars (0.0% risk)
  • Stability control: No
  • Forward collision warning: No
  • Lane departure warning: No
2 investigations

NHTSA defect investigations

Federal investigations that included the 2003 Infiniti QX4, and the recalls they led to.

  1. Desiccated Air Bag Inflator RuptureEA21002 · still open
    Open
  2. Frame/Body Structure CorrosionPE11004 · closed Jun 30, 2011
    Led to recall 11V-244
In owners' words

What QX4 owners report

Recent suspension complaints filed with NHTSA, shortened. Personal details are removed.

THIS CONCERN IS INVOLVING THE R1109 RECALL ISSUED BY INFINITI. THE RECALL WAS PERFORMED SIX YEARS AGO, HOWEVER RUST, AND HOLES IN THE METAL ARE NOW VISIBLE. I WAS TOLD THAT BECAUSE THE RECALL WAS ALREADY PERFORMED, THERE WAS NOTHING THEY COULD DO TO ASSIST ME. THIS VEHICLE WILL SOON BE UNSAFE TO…
Complaint 11080382 · Mar 20, 2018 · 188,000 miles
THE CONTROL ARM IS COMPLETELY RUSTED AWAY AS THE PATHFINDERS THAT THEY RECALLED AND IS DOING EXACTLY AS THEY HAVE DONE...BUT THERE IS NO RECALL ON THE INFINITI I WAS WONDERING WHY THOSE AND NOT THE INFINITI AS WE LIVE IN MASSACHUSETTS AND THE SALT DOES THE SAME ON THIS CAR NOW WE HAVE THE DEATH…
Complaint 10955597 · Feb 20, 2017 · 200,000 miles
2003 INFINITI QX4. CONSUMER WRITES IN REGARDS TO VEHICLE FRONT STRUT TOWER SEVERE RUSTS AND CRACKS RECALL ISSUES. *SMD *TR
Complaint 10933508 · Apr 4, 2018

Own a 2003 QX4?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.