Steering: column
Risk. THE STRUT HOUSING MAY CRACK AND PULL AWAY FROM THE INNER HOOD LEDGE ASSEMBLY.
NHTSA has logged 28 owner complaints about the 2000 Infiniti QX4, most often about the structure. It is covered by 3 safety recalls.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through March 9, 2023. Updated daily. Photo: IFCAR, Public domain.
28 complaints grouped by the system owners reported.
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Structure | 10 | 0 |
| Suspension | 9 | 0 |
| Steering | 5 | 0 |
| Fuel/propulsion system | 3 | 0 |
| Electrical system | 3 | 0 |
| Air bags | 2 | 1 |
| Fuel system, gasoline | 2 | 0 |
| Equipment | 1 | 0 |
| Engine and engine cooling | 1 | 1 |
| 1 other systems | 1 | 0 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
Risk. THE STRUT HOUSING MAY CRACK AND PULL AWAY FROM THE INNER HOOD LEDGE ASSEMBLY.
Risk. THIS MAY RESULT IN SURFACE RUST BUT NOT PERFORATION OF THE TUBE.
Risk. IF THIS OCCURS, THE STEERING WHEEL LOCK ROD CAN MOVE, WHICH COULD LOCK THE STEERING WHEEL, INCREASING THE RISK OF A CRASH.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Infiniti.
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the QX4 median. How we score
2000 Infiniti QX4 4-DR. 4x4 w/SAB in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.
Federal investigations that included the 2000 Infiniti QX4, and the recalls they led to.
Recent structure complaints filed with NHTSA, shortened. Personal details are removed.
The vehicle is completely rusting underneath and running boards. I was told by Infiniti customer affairs that the recalls had closed for rusted out struts. This impacts driving and can become a safety concern if the struts completely rust away. I'm concerned for my safety or the safety of my family…
TL* THE CONTACT OWNS A 2000 INFINITI QX4. THE CONTACT STATED THAT THE VEHICLE'S FRAME WAS COMPLETELY RUSTED AND THE FUEL TANK DID NOT INDICATE WHEN IT WAS AT FULL CAPACITY. AS A RESULT, FUEL WOULD OVERFLOW. THE RUST FAILURE WAS REMEDIED IN 2012. THE VEHICLE WAS TAKEN TO INFINITI OF NORTHERN…
SERIOUS CORROSION ON THE FRAME. THE PASSENGER SIDE OF THE VEHICLE WHERE THE CONTROL ARM ATTACHES TO THE FRAME IS COMPLETELY RUSTED OUT JUST BEYOND THE STRUT MOUNT RECALL LOCATION. THE DEALERSHIP DEEMED IT NOT ABLE TO BE FIXED AND WAS TOLD BY BOTH THE DEALERSHIP AND CONSUMER AFFAIRS THAT ITS NOT…
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.