2012 Kia SorentoProblems, recalls & complaints

NHTSA has logged 880 owner complaints about the 2012 Kia Sorento, most often about the engine. It is covered by 5 safety recalls, and for recall 23V-652 the manufacturer reports only 28% of affected cars repaired.

2012 Kia Sorento

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through September 22, 2026. Updated daily. Photo: Elise240SX, CC BY-SA 4.0.

Complaints by system

Where the 2012 Kia Sorento has problems

880 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Engine46155
Electrical system12721
Air bags8110
Service brakes, hydraulic698
Exterior lighting606
Power train556
Structure356
Service brakes334
Fuel/propulsion system3110
20 other systems17319

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

5 recalls

2012 Kia Sorento recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

28%repaired · 2025 Q4

Antilock/traction control/electronic limited slip: control unit/module

Park outside

Recall 23V-652 · Sep 25, 2023 · 1,730,192 vehicles · 478,615 repaired

Risk. An engine compartment fire while parked or driving can increase the risk of injury.

Problem, fix and repair progress →

62%repaired · 2020 Q2

Engine

Recall 18V-907 · Dec 19, 2018 · 71,653 vehicles · 44,721 repaired

Risk. A fuel leak in the presence of an ignition source can increase the risk of a fire.

Problem, fix and repair progress →

64%repaired · 2018 Q3

Engine and engine cooling: engine

Recall 17V-224 · Mar 31, 2017 · 618,160 vehicles · 397,832 repaired

Risk. Bearing wear may result in the engine seizing, increasing the risk of a crash.

Problem, fix and repair progress →

Show 1 more recall
67%repaired · 2017 Q1

Power train: automatic transmission

Recall 15V-626 · Oct 6, 2015 · 377,062 vehicles · 254,267 repaired

Risk. Without requiring the brake to be pressed, the vehicle may be unintentionally shifted out of Park, allowing it to roll, which may result in a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Kia.

Mileage at failure

When do engine problems start?

100kmiles, median

Based on the odometer reading in 345 engine complaints. 50% were reported before 100,000 miles.

median0k50k100k150k200k+
41under 30k miles174under 100k miles171100k miles or more
Owner-reported costs

What owners say repairs cost

Dollar amounts owners wrote in their complaints when describing a repair or a quote. These are not price estimates; a system is shown only when at least 8 owners mentioned a cost.

Engine

37 owners mentioned a cost

$6,400median

Middle half: $1,400 – $9,000

Air bags

24 owners mentioned a cost

$2,000median

Middle half: $875 – $2,367

If a problem is covered by a recall, the dealer fixes it for free. Some manufacturers also reimburse owners who paid for a repair before a recall was announced.

Best & worst years

2012 vs. every other Sorento year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Sorento median. How we score

'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2012 Kia Sorento safety ratings

2012 Kia Sorento SUV AWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

★★★★★Overall rating
2012 Kia Sorento frontal crash test, NHTSA
Frontal crash★★★★★
2012 Kia Sorento side barrier test, NHTSA
Side barrier★★★★★
2012 Kia Sorento side pole test, NHTSA
Side pole★★★★★
  • Rollover: 4 stars (16.8% risk)
  • Stability control: Standard
  • Forward collision warning: No
  • Lane departure warning: No
10 investigations

NHTSA defect investigations

Federal investigations that included the 2012 Kia Sorento, and the recalls they led to.

  1. Hyundai and Kia ABS Module FiresAQ23002 · still open
    Open
  2. Non-crash Vehicle FiresDP18003 · closed May 10, 2019
    Led to recall 18V-934
  3. Throttle control system vulnerabilitiesDP21003 · closed Jun 20, 2023
    No recall
  4. Loss of Motive PowerDP22003 · closed Dec 12, 2023
    No recall
  5. Panoramic Glass Sunroof BreakageEA14002 · closed Jan 15, 2021
    No recall
  6. Engine FiresEA21003 · closed Feb 5, 2024
    Led to recall 23V-877
  7. Panoramic Sunroof BreakagePE13035 · closed May 21, 2014
    No recall
  8. Non-crash Vehicle FiresPE19004 · closed Dec 22, 2021
    Led to recall 20V-750
  9. Headlight FailurePE20008 · closed Jan 25, 2022
    No recall
  10. Scope and TimelinessRQ17003 · closed Dec 22, 2021
    Led to recall 17V-224
In owners' words

What Sorento owners report

Recent engine complaints filed with NHTSA, shortened. Personal details are removed.

I am filing this complaint regarding a sudden and unexpected engine failure in my 2012 Kia Sorento LX equipped with the 2.4L Theta II engine. Vehicle Information: Year: 2012 Make/Model: Kia Sorento LX Engine: 2.4L Theta II VIN: [XXX] While driving, my vehicle experienced a sudden engine failure and…
Complaint 11753475 · Jul 29, 2026
The contact owned a 2012 Kia Sorento. The contact’s spouse stated that while driving at an undisclosed speed, the vehicle suddenly lost motive power with no warning lights illuminated. The contact's spouse noticed smoke coming from the front of the vehicle, prompting the contact’s spouse to pull…
Complaint 11736289 · May 7, 2026
The clock spring needs fixed no features including the horn is working in my airbag light is staying on. Also I now have a loud knock in my motor I understand this should fall under the extended 15 yr 150k warranty; 2012 Kia vehicles (specifically the Sorento) with V6 engines are covered under…
Complaint 11734042 · Apr 27, 2026

Own a 2012 Sorento?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.