2021 Kia SorentoProblems, recalls & complaints

NHTSA has logged 257 owner complaints about the 2021 Kia Sorento, most often about the power train. It is covered by 4 safety recalls, and for recall 22V-703 the manufacturer reports only 29% of affected cars repaired.

2021 Kia Sorento

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 9, 2026. Updated daily. Photo: Kevauto, CC BY-SA 4.0.

Complaints by system

Where the 2021 Kia Sorento has problems

257 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Power train1461
Engine681
Electrical system481
Fuel/propulsion system230
Vehicle speed control131
Forward collision avoidance100
Visibility80
Steering60
Structure50
9 other systems216

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

4 recalls

2021 Kia Sorento recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

89%repaired · 2024 Q3

Power train: automatic transmission

Recall 22V-760 · Oct 11, 2022 · 69,038 vehicles · 61,660 repaired

Risk. Loss of drive power increases the risk of a crash.

Problem, fix and repair progress →

29%repaired · 2026 Q1

Trailer hitches

Park outside

Recall 22V-703 · Sep 19, 2022 · 70,887 vehicles · 20,450 repaired

Risk. A fire while parked or driving can increase the risk of injury.

Problem, fix and repair progress →

94%repaired · 2023 Q2

Delivery: hoses, lines/piping, and fittings

Recall 21V-519 · Jul 8, 2021 · 21,575 vehicles · 20,247 repaired

Risk. A fuel leak increases the risk of a fire.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Kia.

Mileage at failure

When do power train problems start?

65kmiles, median

Based on the odometer reading in 22 power train complaints. 91% were reported before 100,000 miles.

Only 14% of complaints for this model year include a mileage.

median0k50k100k150k200k+
3under 30k miles20under 100k miles2100k miles or more
Best & worst years

2021 vs. every other Sorento year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Sorento median. How we score

'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2021 Kia Sorento safety ratings

2021 Kia Sorento SUV FWD Later Release in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

★★★★★Overall rating
2021 Kia Sorento frontal crash test, NHTSA
Frontal crash★★★★★
2021 Kia Sorento side barrier test, NHTSA
Side barrier★★★★★
2021 Kia Sorento side pole test, NHTSA
Side pole★★★★★
  • Rollover: 4 stars (15.9% risk)
  • Stability control: Standard
  • Forward collision warning: Standard
  • Lane departure warning: Standard
1 investigation

NHTSA defect investigations

Federal investigations that included the 2021 Kia Sorento, and the recalls they led to.

  1. Loss of Motive PowerDP22003 · closed Dec 12, 2023
    No recall
In owners' words

What Sorento owners report

Recent power train complaints filed with NHTSA, shortened. Personal details are removed.

Vehicle: 2021 Kia Sorento SX (2.5L Turbo / 8-Speed Dual-Clutch Transmission) Mileage: 99,300 Related Recall: NHTSA Campaign ID 22V-760 / Kia Recall SC250 Incident Description: While operating my 2021 Kia Sorento SX 2.5L Turbo, the vehicle triggered diagnostic trouble code P193B and suffered a…
Complaint 11776893 · Nov 9, 2026
My 2021 Kia Sorento (VIN [XXX]) is at Luther Kia. The dealership documented DTC P1C2D03 as stored. Kia's SC250 recall procedure states that if P1C2D03 is not stored, the dealer updates the TCU software only; if P1C2D03 is stored, the transmission is to be replaced and updated TCU software applied.…
Complaint 11775205 · Nov 2, 2026
When driving between 10 to 50 mph with foot on gas pedal my car won’t jerk sputter and lose complete loss of power while making a turn. I have to release my gas pedal and push back down and it takes a solid couple seconds to get any power back. I’ve been almost hit a couple times in the last two…
Complaint 11773876 · Oct 26, 2026

Own a 2021 Sorento?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.