repaired · 2026 Q3
Body control module: software
Risk. A loss of headlights and taillights can reduce visibility, increasing the risk of a crash.
2024 Kia SorentoProblems, recalls & complaints
NHTSA has logged 44 owner complaints about the 2024 Kia Sorento, most often about the electrical system. It is covered by 2 safety recalls, and for recall 24V-287 the manufacturer reports only 92% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 27, 2026. Updated daily. Photo: Elise240SX, CC BY-SA 4.0.
Complaints by system
Where the 2024 Kia Sorento has problems
44 complaints grouped by the system owners reported.
11Electrical system3 crash/fire/injury
7Structure2 crash/fire/injury
5Engine1 crash/fire/injury
5Power train
5Service brakes1 crash/fire/injury
3Visibility/wiper
3Forward collision avoidance
2Air bags
2Exterior lighting
1310 other systems4 crash/fire/injury
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Electrical system | 11 | 3 |
| Structure | 7 | 2 |
| Engine | 5 | 1 |
| Power train | 5 | 0 |
| Service brakes | 5 | 1 |
| Visibility/wiper | 3 | 0 |
| Forward collision avoidance | 3 | 2 |
| Air bags | 2 | 2 |
| Exterior lighting | 2 | 0 |
| 10 other systems | 13 | 4 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
2 recalls
2024 Kia Sorento recalls and how many were fixed
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
repaired · 2026 Q1
Electrical system: wiring
Risk. A loss of power steering assist increases the risk of a crash.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Kia.
Best & worst years
2024 vs. every other Sorento year
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Sorento median. How we score
'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25'26
- Avoid
- Caution
- Solid
- Best
- Not rated
NHTSA crash tests
2024 Kia Sorento safety ratings
2024 Kia Sorento SUV AWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.
★★★★★
Frontal crash★★★★★
Side barrier★★★★★
Side pole★★★★★
- Rollover: 4 stars (15.9% risk)
- Stability control: Standard
- Forward collision warning: Standard & Optional
- Lane departure warning: Standard
In owners' words
What Sorento owners report
Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.
While braking in a left hand turn lane waiting for the vehicles in front to turn left through an intersection, the vehicle stalled, shut off, and forced a manual restart in the turn lane. This same sequence happened again at another red light when the brake was engaged. The dealership the car was…
Car has sensor issues. It ran into pole and median after defective collision assist said sensor was blocked. Has emission leak. Second vehicle i had with that and they wont cover under warranty. Kia refuses to by back a car do not feel safe driving. They refuse to fix things under warranty. The…
I've had a couple of issues with the electrical components. One time the drivers side door controls wouldn't roll down any of the windows or lock/unlock the doors. This is a safety issue if you needed to roll the windows down/up or lock the doors for the security of your vehicle. I've also had it…
Own a 2024 Sorento?
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.