repaired · 2026 Q3
Wiring: fuses and circuit breakers
Risk. A fire increases the risk of injury.
2023 Kia SorentoProblems, recalls & complaints
NHTSA has logged 128 owner complaints about the 2023 Kia Sorento, most often about the electrical system. It is covered by 3 safety recalls, and for recall 25V-649 the manufacturer reports only 39% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 9, 2026. Updated daily. Photo: Benespit, CC BY-SA 4.0.
Complaints by system
Where the 2023 Kia Sorento has problems
128 complaints grouped by the system owners reported.
39Electrical system3 crash/fire/injury
32Engine2 crash/fire/injury
22Power train1 crash/fire/injury
14Forward collision avoidance
11Service brakes1 crash/fire/injury
11Vehicle speed control1 crash/fire/injury
10Lane departure
7Visibility/wiper
7Steering
2312 other systems1 crash/fire/injury
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Electrical system | 39 | 3 |
| Engine | 32 | 2 |
| Power train | 22 | 1 |
| Forward collision avoidance | 14 | 0 |
| Service brakes | 11 | 1 |
| Vehicle speed control | 11 | 1 |
| Lane departure | 10 | 0 |
| Visibility/wiper | 7 | 0 |
| Steering | 7 | 0 |
| 12 other systems | 23 | 1 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
3 recalls
2023 Kia Sorento recalls and how many were fixed
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
repaired · 2025 Q3
Sensing system: camera
Risk. A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.
repaired · 2025 Q3
Other: labels
Risk. A detached air bag warning label will not warn occupants about the risks of air bag deployment, increasing the risk of injury in a crash.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Kia.
Best & worst years
2023 vs. every other Sorento year
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Sorento median. How we score
'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25'26
- Avoid
- Caution
- Solid
- Best
- Not rated
NHTSA crash tests
2023 Kia Sorento safety ratings
2023 Kia Sorento SUV AWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.
★★★★★Overall rating
Frontal crash★★★★★
Side barrier★★★★★
Side pole★★★★★
- Rollover: 4 stars (15.9% risk)
- Stability control: Standard
- Forward collision warning: Standard & Optional
- Lane departure warning: Standard
In owners' words
What Sorento owners report
Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.
The 12-volt battery system repeatedly collapses while the 2023 Kia Sorento Plug-in Hybrid is parked, leaving the vehicle completely immobilized: the doors will not unlock/open normally and the vehicle cannot be started, even though the high-voltage hybrid battery and fuel are ample. On November 2,…
Subject: Request for Review of Potentially Related Electrical Overheating – Kia Sorento HVAC Harness Recall SC351 / NHTSA 25V649 I am requesting that NHTSA review an electrical overheating issue involving my Kia Sorento and consider whether it could be related to the existing HVAC blower-motor…
On multiple occasions, my 2023 Kia Sorento has experienced an intermittent failure where numerous dashboard warning lights and alerts illuminate and the engine will not start. During the failure, the brake pedal becomes very stiff and the vehicle cannot be shifted out of Park. The problem is…
Own a 2023 Sorento?
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.