2019 Peterbilt 389Problems, recalls & complaints

NHTSA has logged 3 owner complaints about the 2019 Peterbilt 389, most often about the steering. It is covered by 6 safety recalls, and for recall 20V-199 the manufacturer reports only 27% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through April 25, 2022. Updated daily.

Complaints by system

Where the 2019 Peterbilt 389 has problems

3 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Steering10
Structure10
Tires10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

6 recalls

2019 Peterbilt 389 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

56%repaired · 2024 Q3

Steering: critical fasteners

Recall 22V-277 · Apr 25, 2022 · 17,641 vehicles · 9,882 repaired

Risk. Fastener failure can result in a loss of steering control, increasing the risk of a crash or injury.

Problem, fix and repair progress →

47%repaired · 2023 Q4

Electrical system: software

Recall 21V-906 · Nov 19, 2021 · 908 vehicles · 424 repaired

Risk. Unintended vehicle movement can increase the risk of a crash or injury.

Problem, fix and repair progress →

27%repaired · 2022 Q1

Electronic stability control (ESC)

Recall 20V-199 · Apr 6, 2020 · 460,515 vehicles · 125,765 repaired

Risk. If the driver unknowingly operates the vehicle without the ABS functioning, there would be an increased risk of a crash.

Problem, fix and repair progress →

77%repaired · 2022 Q1

12v/24v/48v battery: cables

Recall 20V-130 · Mar 4, 2020 · 35,671 vehicles · 27,576 repaired

Risk. An electrical short circuit can increase the risk of a fire.

Problem, fix and repair progress →

Show 2 more recalls
75%repaired · 2020 Q2

Power train: clutch assembly

Recall 18V-931 · Dec 21, 2018 · 25,556 vehicles · 19,088 repaired

Risk. Unintended movement of a vehicle can increase the risk of a crash.

Problem, fix and repair progress →

–no report yet

Engine: diesel

Recall 18V-657 · Sep 21, 2018 · 48,896 vehicles

Risk. If the fuel line bursts, fuel may leak onto the road resulting in a roadway hazard for other motorists.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Peterbilt.

Best & worst years

2019 vs. every other 389 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the 389 median. How we score

'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
2 investigations

NHTSA defect investigations

Federal investigations that included the 2019 Peterbilt 389, and the recalls they led to.

  1. Intermittent Loss of Power Steering AssistPE20006 · closed Mar 27, 2024
    No recall
  2. Quarter Fender FailuresPE20015 · closed Oct 14, 2021
    No recall
In owners' words

What 389 owners report

Recent steering complaints filed with NHTSA, shortened. Personal details are removed.

- The steering arm on the driver side of the Dana D-Series axle that was installed from the Peterbilt factory on a new 2019 Peterbilt 389 that was purchased new by Acord Transportation, Inc. is what failed. The steering arm on the D-Series axle bolts to the steering knuckle with two bolts as…
Complaint 11455852 · Mar 9, 2022

Own a 2019 389?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.