Menu

2020 Peterbilt 389Problems, recalls & complaints

NHTSA has logged 0 owner complaints about the 2020 Peterbilt 389. It is covered by 5 safety recalls, and for recall 21V-906 the manufacturer reports only 47% of affected cars repaired.

–
CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls5Lowest repair rate 47%Owner complaints00 with a crash, fire or injuryTop problem0—

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through April 25, 2022. Updated daily.

Complaints by system

Where the 2020 Peterbilt 389 has problems

0 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

5 recalls

2020 Peterbilt 389 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

56%repaired · 2024 Q3

Steering: critical fasteners

Recall 22V-277 · Apr 25, 2022 · 17,641 vehicles · 9,882 repaired

Risk. Fastener failure can result in a loss of steering control, increasing the risk of a crash or injury.

Problem, fix and repair progress →

47%repaired · 2023 Q4

Electrical system: software

Recall 21V-906 · Nov 19, 2021 · 908 vehicles · 424 repaired

Risk. Unintended vehicle movement can increase the risk of a crash or injury.

Problem, fix and repair progress →

96%repaired · 2022 Q2

Power train: axle assembly

Recall 20V-506 · Aug 26, 2020 · 1,097 vehicles · 1,051 repaired

Risk. The short screws can cause the hardware to separate from the suspension system and become road hazards, increasing the risk of a crash and/or injury.

Problem, fix and repair progress →

77%repaired · 2022 Q1

12v/24v/48v battery: cables

Recall 20V-130 · Mar 4, 2020 · 35,671 vehicles · 27,576 repaired

Risk. An electrical short circuit can increase the risk of a fire.

Problem, fix and repair progress →

Show 1 more recall
93%repaired · 2021 Q2

Axle assembly: axle shaft

Recall 19V-911 · Dec 19, 2019 · 148 vehicles · 137 repaired

Risk. If the rear axle output shaft fractures, the shaft or interaxle driveline could detach and become a road hazard, increasing the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Peterbilt.

Best & worst years

2020 vs. every other 389 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the 389 median. How we score

'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated

Own a 2020 389?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.