2015 Peterbilt 389Problems, recalls & complaints

NHTSA has logged 7 owner complaints about the 2015 Peterbilt 389, most often about the wheels. It is covered by 10 safety recalls, and for recall 20V-199 the manufacturer reports only 27% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through April 6, 2020. Updated daily.

Complaints by system

Where the 2015 Peterbilt 389 has problems

7 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Wheels40
Structure22
Tires21
Electrical system10
Visibility/wiper11
Electronic stability control (ESC)10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

10 recalls

2015 Peterbilt 389 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

27%repaired · 2022 Q1

Electronic stability control (ESC)

Recall 20V-199 · Apr 6, 2020 · 460,515 vehicles · 125,765 repaired

Risk. If the driver unknowingly operates the vehicle without the ABS functioning, there would be an increased risk of a crash.

Problem, fix and repair progress →

77%repaired · 2022 Q1

12v/24v/48v battery: cables

Recall 20V-130 · Mar 4, 2020 · 35,671 vehicles · 27,576 repaired

Risk. An electrical short circuit can increase the risk of a fire.

Problem, fix and repair progress →

30%repaired · 2017 Q2

Tires

Recall 15V-740 · Nov 9, 2015 · 1,876 vehicles · 555 repaired

Risk. Higher vehicle speeds and other factors such as tire load and road temperatures may result in premature tire failure, increasing the risk of a crash.

Problem, fix and repair progress →

65%repaired · 2016 Q4

Electrical system: alternator/generator/regulator

Recall 15V-456 · Jul 22, 2015 · 288 vehicles · 187 repaired

Risk. If the alternator cable rubs through its insulation, an electrical short may occur, increasing the risk of a fire.

Problem, fix and repair progress →

Show 6 more recalls
76%repaired · 2016 Q4

Electrical system: alternator/generator/regulator

Recall 15V-270 · May 8, 2015 · 1,494 vehicles · 1,138 repaired

Risk. If the alternator cable rubs through its insulation, an electrical short may occur, increasing the risk of a fire.

Problem, fix and repair progress →

91%repaired · 2016 Q3

Other: labels

Recall 15V-132 · Mar 6, 2015 · 213,230 vehicles · 194,366 repaired

Risk. If the tires are underinflated due to the incorrect inflation pressure listed on the label, the truck may not be able to carry the maximum gross vehicle weight…

Problem, fix and repair progress →

80%repaired · 2017 Q3

Linkages: tie rod assembly

Recall 15V-108 · Feb 24, 2015 · 5,141 vehicles · 4,124 repaired

Risk. Undertorqued tie rod end clamp bolts are susceptible to corrosion, which may cause loose bolts to separate resulting in a loss of vehicle control and an…

Problem, fix and repair progress →

72%repaired · 2016 Q2

Electronic stability control (ESC)

Recall 15V-036 · Jan 27, 2015 · 39 vehicles · 28 repaired

Risk. If the steering angle sensor is damaged, the ESC sensor may malfunction, increasing the risk of a vehicle crash.

Problem, fix and repair progress →

86%repaired · 2016 Q2

Steering

Recall 14V-731 · Nov 13, 2014 · 35 vehicles · 30 repaired

Risk. An incorrect or improperly torqued steering wheel attachment nut could allow the steering wheel to come loose, resulting in a loss of vehicle control,…

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Peterbilt.

Best & worst years

2015 vs. every other 389 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the 389 median. How we score

'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
1 investigation

NHTSA defect investigations

Federal investigations that included the 2015 Peterbilt 389, and the recalls they led to.

  1. Intermittent Loss of Power Steering AssistPE20006 · closed Mar 27, 2024
    No recall
In owners' words

What 389 owners report

Recent wheels complaints filed with NHTSA, shortened. Personal details are removed.

6 PETERBILT MY COMPANY OPERATES ARE 2014 AND 2015 CAR HAULERS. ALL ARE CONSISTENTLY DESTROYING REAR AXEL TIRES BOTH SIDES DRIVER AND PASSENGER (THREAD IS COMING OUT). DAMAGED SEEMS TO HAPPEN DUE TO OVERHEAT OF TIRES. WE TRIED USING DIFFERENT BRAND OF TIRES, BUT BLOW OUT DID NOT STOP. WE TOOK TRUCKS…
Complaint 10658771 · Nov 18, 2014
6 PETERBILT MY COMPANY OPERATES ARE 2014 AND 2015 CAR HAULERS. ALL ARE CONSISTENTLY DESTROYING REAR AXEL TIRES BOTH SIDES DRIVER AND PASSENGER (THREAD IS COMING OUT). DAMAGED SEEMS TO HAPPEN DUE TO OVERHEAT OF TIRES. WE TRIED USING DIFFERENT BRAND OF TIRES, BUT BLOW OUT DID NOT STOP. WE TOOK TRUCKS…
Complaint 10658770 · Nov 18, 2014
WE OPERATE 6 BRAND NEW PETERBILT 388 CAR HAULERS. EVERY TRUCK RANDOMLY BLOWS DRIVE INSIDE TIRE. ONCE TIRE BLOWS IT CAN BLOW ADJACENT TIRE. SO FAR WE HAD ABOUT 20 BLOW OUT IN 2 MONTH TIME. ONLY SOLUTION SO FAR WE FOUND WAS TO REROUTE EXHAUST PIPE TO THE SIDE AND REPLACE TIRES TO ALL POSITION TIRES.…
Complaint 10658765 · Nov 18, 2014

Own a 2015 389?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.