2012 Volvo VNLProblems, recalls & complaints

NHTSA has logged 5 owner complaints about the 2012 Volvo VNL, most often about the suspension. It is covered by 14 safety recalls, and for recall 15V-643 the manufacturer reports only 32% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through June 12, 2017. Updated daily.

Complaints by system

Where the 2012 Volvo VNL has problems

5 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Suspension20
Air bags11
Electrical system10
Service brakes, hydraulic10
Steering11
Structure11

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

14 recalls

2012 Volvo VNL recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

32%repaired · 2017 Q1

Trailer hitches: fifth wheel assembly

Recall 15V-643 · Oct 13, 2015 · 669 vehicles · 213 repaired

Risk. If the fifth wheel and locking mechanism are sufficiently damaged, the locking mechanism may fail to operate as intended and the trailer may unexpectedly…

Problem, fix and repair progress →

56%repaired · 2017 Q1

Electrical system

Recall 15V-634 · Oct 8, 2015 · 101 vehicles · 57 repaired

Risk. If the mounting points crack and tear or the attaching bolts loosen or fail, the power unit may detach from the truck, becoming a road hazard and increasing…

Problem, fix and repair progress →

92%repaired · 2017 Q1

Service brakes

Recall 15V-524 · Aug 17, 2015 · 2,854 vehicles · 2,622 repaired

Risk. If the brake handle does return to the off position, the trailer service brakes may drag causing the wheel end to overheat and potentially cause a wheel end…

Problem, fix and repair progress →

Show 10 more recalls
90%repaired · 2016 Q1

Power train: automatic transmission

Recall 14V-739 · Nov 18, 2014 · 6,234 vehicles · 5,596 repaired

Risk. If the drivetrain does not re-engage, the vehicle's stopping distance may be lengthened, increasing the risk of a crash.

Problem, fix and repair progress →

93%repaired · 2015 Q4

Forward collision avoidance: adaptive cruise control

Recall 14V-356 · Jun 20, 2014 · 1,025 vehicles · 958 repaired

Risk. If the active braking feature becomes disabled, the vehicle may not automatically activate the brakes as intended when the enhanced cruise control system is in…

Problem, fix and repair progress →

88%repaired · 2015 Q1

Visibility/wiper

Recall 13V-349 · Aug 13, 2013 · 17,824 vehicles · 15,600 repaired

Risk. Inoperable wipers may result in poor driver visibility, increasing the risk of a crash.

Problem, fix and repair progress →

–no report yet

Power train: clutch assembly

Recall 13V-268 · Jun 26, 2013 · 23,056 vehicles

Risk. Without a signal to disengage the clutch when the brakes are applied, the distance required to stop the truck may lengthen, increasing the risk of a crash.

Problem, fix and repair progress →

–no report yet

12v/24v/48v battery: cables

Recall 13V-102 · Mar 21, 2013 · 5,207 vehicles

Risk. Loose or chafed cables may lead to overheating of the battery cable and switch which may result in a fire.

Problem, fix and repair progress →

–no report yet

Trailer hitches: fifth wheel assembly

Recall 11V-460 · Sep 1, 2011 · 299 vehicles

Risk. IF THE DRIVER DRIVES AWAY WITH A TRAILER THAT IS NOT PROPERLY COUPLED, THE TRAILER CAN COME LOOSE AND POTENTIALLY RESULT IN A VEHICLE CRASH.

Problem, fix and repair progress →

–no report yet

Service brakes, air: slack adjusters

Recall 11V-265 · May 3, 2011 · 2,765 vehicles

Risk. SLACK ADJUSTERS WITH THIS FLOW NOTCH COULD CRACK UNDER NORMAL BRAKING CONDITIONS CAUSING LOSS OF BRAKING WHICH COULD RESULT IN A VEHICLE CRASH.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Volvo.

Best & worst years

2012 vs. every other VNL year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the VNL median. How we score

'90'91'92'93'94'95'96'97'98'99'00'01'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
4 investigations

NHTSA defect investigations

Federal investigations that included the 2012 Volvo VNL, and the recalls they led to.

  1. Discrepancies in Required CFR ReportingAQ18005 · closed Aug 4, 2023
    No recall
  2. Stop Lamp Switch SignalPE13002 · closed Jul 3, 2013
    Led to recall 13V-268
  3. Windshield Wiper FailuresPE13005 · closed Aug 29, 2013
    Led to recall 13V-349
  4. Volvo Sleeper glass de-bondingRQ11001 · closed Jan 20, 2012
    No recall
In owners' words

What VNL owners report

Recent suspension complaints filed with NHTSA, shortened. Personal details are removed.

I BOTH THE VOLVO 780 SEMI TRUCK 8 MONTHS AGO AND I DO STILL HAVE A PROBLEM. I DO REPLACE WHOLE SUSPENSION, MAKE A 6 TIMES ALIGNMENT AND TRUCK STILL SWAY IN THE ROAD. DEALER FROM CONNECTICUT DO TEST DRIVE AND HE SAID MY WHOLE CAB SWAY FROM RIGHT TO THE LEFT. HE RECOMMENDED REPLACEMENT CAB SHOCKS AND…
Complaint 10994379 · Jun 12, 2017
TL* THE CONTACT OWNS A 2012 VOLVO VNL. THE CONTACT STATED THAT THERE WAS A MANUFACTURER RECALL ON THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE SERVICED, BUT THE CONTACT WAS UNCERTAIN IF THE VEHICLE WAS REPAIRED. AFTER THE REPAIR, THE VEHICLE FAILED TO START AND RODE ROUGHLY. THE VEHICLE…
Complaint 10980140 · Apr 24, 2017

Own a 2012 VNL?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.