repaired · 2016 Q2
Electrical system: ignition
Risk. If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
2002 Cadillac DevilleProblems, recalls & complaints
NHTSA has logged 176 owner complaints about the 2002 Cadillac Deville, most often about the electrical system. It is covered by 5 safety recalls, and for recall 14V-355 the manufacturer reports only 62% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through April 7, 2025. Updated daily. Photo: MercurySable99, CC BY-SA 4.0.
Complaints by system
Where the 2002 Cadillac Deville has problems
176 complaints grouped by the system owners reported.
45Electrical system5 crash/fire/injury
26Air bags8 crash/fire/injury
24Engine and engine cooling
18Steering4 crash/fire/injury
17Engine1 crash/fire/injury
15Power train2 crash/fire/injury
14Visibility1 crash/fire/injury
11Tires
11Vehicle speed control
5015 other systems9 crash/fire/injury
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Electrical system | 45 | 5 |
| Air bags | 26 | 8 |
| Engine and engine cooling | 24 | 0 |
| Steering | 18 | 4 |
| Engine | 17 | 1 |
| Power train | 15 | 2 |
| Visibility | 14 | 1 |
| Tires | 11 | 0 |
| Vehicle speed control | 11 | 3 |
| 15 other systems | 50 | 9 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
5 recalls
2002 Cadillac Deville recalls and how many were fixed
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
no report yet
Storage: tank assembly
Risk. FUEL SYSTEM COMPONENTS CAN BE DAMAGED AND FUEL CAN LEAK FROM THE VEHICLE WHEN IT IS REFUELED.
no report yet
Front: retractor
Risk. IN SUCH A CRASH, THIS COULD RESULT IN AN INCREASE IN INJURY FOR THAT OCCUPANT.
no report yet
Air bags: frontal
Risk. PIECES OF THE INFLATOR COULD STRIKE AND INJURE VEHICLE OCCUPANTS AND THE AIR BAG CUSHION WOULD NOT INFLATE FULLY, REDUCING THE CAPABILITY OF THE BAG TO PROTECT…
Show 1 more recall
no report yet
Steering: gear box (other than rack and pinion)
Risk. IF THE LEFT BOLT IS MISSING AND THE RIGHT MOUNTING STRAP FAILS, STEERING CONTROL IS LOST AND A VEHICLE CRASH COULD RESULT.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Cadillac.
Mileage at failure
When do electrical system problems start?
76kmiles, median
Based on the odometer reading in 26 electrical system complaints. 58% were reported before 100,000 miles.
6under 30k miles15under 100k miles11100k miles or more
Best & worst years
2002 vs. every other Deville year
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Deville median. How we score
'71'72'73'74'76'77'78'79'81'82'83'84'85'86'87'88'89'90'91'92'93'94'95'96'97'98'99'00'01'02'03'04'05
- Avoid
- Caution
- Solid
- Best
- Not rated
NHTSA crash tests
2002 Cadillac Deville safety ratings
2002 Cadillac DeVille 4-DR. w/SAB in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.
Frontal crashNot rated
Side barrierNot rated
- Stability control: Optional
- Forward collision warning: No
- Lane departure warning: No
In owners' words
What Deville owners report
Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.
The contact owns a 2002 Cadillac Deville. The contact stated that while driving approximately 7 MPH and making a left turn, the vehicle suddenly shut off, causing the driver to lose control of the steering and crash into a tree. During the crash, the vehicle sustained front-end damage, but no air…
I HAVE THE LIGHT ON DASHBOARD OF AIRBAGS THE LIGHT NEVER TURNS ON PLUS BLUETOOTH DOESNT WORK AND SOME TIME IT DOESNT WANT TO TURN ON THIS HAPPEN LIKE 3 TIMES 1 IN THE GAS STATION 2 AT WALMART PARKING AND 3 AT HOME THIS HAPPEN DIFFERENT DAYS AND MONTHS FROM OCT,2018, NOV,2018, AND JAN OF THIS YEAR…
WELL I NOTICE THAT SOME TIME THE KEY WORKS AND SOME TIME IT DONT. THE SEAT BELT GET STUCK SOME TIME AND I JUST FOYND OUT THE CAR HAD RECALLS
Own a 2002 Deville?
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.