Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 6, 2020. Updated daily.

Complaints by system

Where the 1997 Chevrolet Suburban has problems

414 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Steering1055
Service brakes, hydraulic9210
Power train471
Electrical system423
Fuel system, gasoline392
Visibility371
Tires272
Engine and engine cooling203
Suspension190
18 other systems5810

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

2 recalls

1997 Chevrolet Suburban recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

–no report yet

Visibility: windshield wiper/washer

Recall 03V-159 · Apr 28, 2003 · 1,755,876 vehicles

Risk. IF THIS WERE TO OCCUR DURING BAD WEATHER, DRIVER VISIBILITY WOULD BE REDUCED, WHICH COULD RESULT IN A CRASH.

Problem, fix and repair progress →

–no report yet

Rearview mirrors/devices: exterior

Recall 03V-093 · Mar 7, 2003 · 507,171 vehicles

Risk. IF THIS WERE TO HAPPEN, IT COULD RESULT IN AN INOPERATIVE SWITCH, HEAT DAMAGE TO THE DRIVER'S DOOR, AND/OR IGNITION OF COMPONENTS IN THE DRIVER'S DOOR AND A…

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Chevrolet.

Best & worst years

1997 vs. every other Suburban year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Suburban median. How we score

'81'82'83'84'85'86'87'88'89'90'91'92'93'94'95'96'97'98'99'00'01'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
5 investigations

NHTSA defect investigations

Federal investigations that included the 1997 Chevrolet Suburban, and the recalls they led to.

  1. OEM HITCH RECEIVER PLATFORM CRACKINGDP00001 · still open
    Open
  2. BATTERY LEAKS ACIDEA00013 · closed Jun 28, 2002
    No recall
  3. WINDSHIELD WIPER FAILUREEA02006 · closed Jul 23, 2003
    Led to recall 03V-159
  4. POOR BRAKE PERFORMANCEEA95026 · closed Sep 20, 2001
    Led to recall 01I006000
  5. ERRATIC POWER STEERING ASSIST WHILE DRIVEA99011 · closed Feb 27, 2001
    No recall
In owners' words

What Suburban owners report

Recent steering complaints filed with NHTSA, shortened. Personal details are removed.

ERRATIC POWER STEERING ASSIST WHILE DRIVING RESULTING IN ERRATIC CONTROL AT HIGHWAY SPEEDS. STARTED IN 2006 AND ENDED IN 2009. VEHICLE WAS TAKEN TO DEALER NUMEROUS TIMES TO NO AVAIL. *TR
Complaint 10291674 · Nov 10, 2009 · 178,784 miles
TL*THE CONTACT OWNS A 1997 CHEVROLET SUBURBAN. WHEN THE VEHICLE IS FULLY LOADED, THE CONTACT NOTICES THAT THE VEHICLE BECOMES DIFFICULT TO STEER. HE HAS TAKEN THE VEHICLE TO A MECHANIC 15 TIMES AND THEY HAVE MADE NUMEROUS REPAIRS, INCLUDING VARIOUS COMPONENTS OF THE STEERING UNIT, STEERING SENSORS,…
Complaint 10238725 · Aug 18, 2008 · 8,464 miles
I HAVE LOST STEERING AND BRAKING ON 1996 6.5 TURBO DIESEL SUBURBAN THREE TIMES NOW I DRIVE NORMALLY. I AM 42 AND HAVE A FAMILY OF SEVEN. WHEN BRAKING THE POWER BOOSTER HAS ZERO PRESSURE AND IT IS VERY HARD TO STOP AND AT THE VERY SAME TIME ALL POWER STEERING IS LOST. I THOUGHT THE POWER STEERING…
Complaint 10157450 · May 12, 2006 · 102,856 miles

Own a 1997 Suburban?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.