2012 Chevrolet SuburbanProblems, recalls & complaints

NHTSA has logged 101 owner complaints about the 2012 Chevrolet Suburban, most often about the air bags. It is covered by 4 safety recalls, and for recall 21V-051 the manufacturer reports only 39% of affected cars repaired.

2012 Chevrolet Suburban

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through August 12, 2024. Updated daily. Photo: IFCAR, Public domain.

Complaints by system

Where the 2012 Chevrolet Suburban has problems

101 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Air bags251
Structure232
Engine121
Electrical system101
Power train51
Wheels40
Tires30
Service brakes31
Steering31
8 other systems110

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

4 recalls

2012 Chevrolet Suburban recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

39%repaired · 2023 Q2

Passenger side: inflator module

Recall 21V-051 · Feb 5, 2021 · 284,645 vehicles · 111,728 repaired

Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Problem, fix and repair progress →

51%repaired · 2023 Q4

Passenger side: inflator module

Recall 21V-054 · Feb 5, 2021 · 1,778,128 vehicles · 900,275 repaired

Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Problem, fix and repair progress →

63%repaired · 2016 Q2

Electrical system: ignition

Recall 14V-827 · Dec 30, 2014 · 84,192 vehicles · 53,283 repaired

Risk. If stuck in the "Start" position, the ignition may suddenly snap back into the "Accessory" position, causing a loss of engine, steering, and braking power,…

Problem, fix and repair progress →

–no report yet

Gear box: shaft pitman

Recall 12V-112 · Mar 22, 2012 · 6,159 vehicles

Risk. IF THIS CONDITION OCCURS, A LOSS OF STEERING COULD RESULT, INCREASING THE RISK OF A CRASH.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Chevrolet.

Best & worst years

2012 vs. every other Suburban year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Suburban median. How we score

'81'82'83'84'85'86'87'88'89'90'91'92'93'94'95'96'97'98'99'00'01'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
1 investigation

NHTSA defect investigations

Federal investigations that included the 2012 Chevrolet Suburban, and the recalls they led to.

  1. Desiccated Air Bag Inflator RuptureEA21002 · still open
    Open
In owners' words

What Suburban owners report

Recent air bags complaints filed with NHTSA, shortened. Personal details are removed.

This is a recall took my 2012 Surburban to dealership in leavenworth, KS they had vehicle for two weeks did not fix the airbag that is under recall they stated could not get parts for it. So what is the problem with our government system in place to fix these problems but the GM dealership is not…
Complaint 11531720 · Jul 11, 2023
Takata recall. The contact owns a 2012 Chevrolet Suburban. The contact received notification of NHTSA campaign number: 21V051000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the…
Complaint 11419491 · Jun 3, 2021
I WAS SENT A SAFETY RECALL FORM & STILL HAVEN'T BEEN NOTIFIED THAT PARTS ARE AVAILABLE. I AM WORRIED BECAUSE WE USE OUR FAMILY CAR A LOT. THANK YOU!
Complaint 11414352 · Apr 28, 2021

Own a 2012 Suburban?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.