repaired · 2016 Q1
Rack and pinion: pinion shaft
Risk. Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the…
2011 Ford Crown VictoriaProblems, recalls & complaints
NHTSA has logged 24 owner complaints about the 2011 Ford Crown Victoria, most often about the steering. It is covered by 2 safety recalls, and for recall 13V-385 the manufacturer reports only 61% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 2, 2026. Updated daily. Photo: LouieRBLX, CC BY-SA 4.0.
Complaints by system
Where the 2011 Ford Crown Victoria has problems
24 complaints grouped by the system owners reported.
13Steering
4Suspension
4Seats
3Engine1 crash/fire/injury
2Power train1 crash/fire/injury
1Visibility/wiper
1Electrical system
1Wheels
1Exterior lighting
22 other systems
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Steering | 13 | 0 |
| Suspension | 4 | 0 |
| Seats | 4 | 0 |
| Engine | 3 | 1 |
| Power train | 2 | 1 |
| Visibility/wiper | 1 | 0 |
| Electrical system | 1 | 1 |
| Wheels | 1 | 0 |
| Exterior lighting | 1 | 0 |
| 2 other systems | 2 | 0 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
2 recalls
2011 Ford Crown Victoria recalls and how many were fixed
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
repaired · 2015 Q1
Steering
Risk. If the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Ford.
Best & worst years
2011 vs. every other Crown Victoria year
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Crown Victoria median. How we score
'83'84'85'86'87'88'89'90'91'92'93'94'95'96'97'98'99'00'01'02'03'04'05'06'07'08'09'10'11
- Avoid
- Caution
- Solid
- Best
- Not rated
NHTSA crash tests
2011 Ford Crown Victoria safety ratings
2011 Ford Crown Victoria 4 DR RWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.
- Rollover: 5 stars (9.0% risk)
- Stability control: No
- Forward collision warning: No
- Lane departure warning: No
In owners' words
What Crown Victoria owners report
Recent steering complaints filed with NHTSA, shortened. Personal details are removed.
Ford is refusing to honor the 14S25 Recall. The recall was completed XXX9. The part appears to be the same and research supports this. How does replacing the same faulty part solve the problem? How is that considered a repair? "On your vehicle, it may be possible that the upper intermediate…
I learned of recall on some models of crown victoria police interceptor. I own 3 such vehicles. Two were identified for recall, the third a 2011 however was not. This car has signs of steering issues very hard to turn the wheel at times. There is rust on the lower intermediate steering shaft and at…
Vehicle is exhibiting stiff steering issues associated with steering column. Mechanic determined steering shaft requires replacement. This vehicle was already involved in a steering column recall several years ago however the problem appears to have returned.
Own a 2011 Crown Victoria?
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.