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2002 GMC SuburbanProblems, recalls & complaints

NHTSA has logged 7 owner complaints about the 2002 GMC Suburban, most often about the fuel system, gasoline. It is covered by 1 safety recall.

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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls1Free fix at dealersOwner complaints72 with a crash, fire or injuryTypical failure mileage72kFuel system, gasoline, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 4, 2014. Updated daily.

Complaints by system

Where the 2002 GMC Suburban has problems

7 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Fuel system, gasoline20
Tires20
Air bags11
Electrical system10
Power train10
Service brakes10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

1 recall

2002 GMC Suburban recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with GMC.

Best & worst years

2002 vs. every other Suburban year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Suburban median. How we score

'66'74'81'82'83'84'85'86'87'88'89'90'91'92'93'94'95'96'97'98'99'00'01'02'03'04
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
1 investigation

NHTSA defect investigations

Federal investigations that included the 2002 GMC Suburban, and the recalls they led to.

  1. PARKING BRAKE FAILUREDP05009 · closed May 31, 2006
    No recall
In owners' words

What Suburban owners report

Recent fuel system, gasoline complaints filed with NHTSA, shortened. Personal details are removed.

DT*: THE CONTACT STATED THE VEHICLE HAD A POWER FAILURE WHILE DRIVING 5 MPH. THE IGNITION WOULD NOT RESTART. THE VEHICLE WAS TOWED TO THE SERVICE DEALER WHO DETERMINED THERE WAS AN IGNITION PROBLEM. ON THE SECOND VISIT, THE INDEPENDENT REPAIR SHOP DIAGNOSED THE VEHICLE WITH A FUEL PUMP PROBLEM. THE…
Complaint 10166751 · Aug 28, 2006 · 69,000 miles
DT: THE CONTACT STATED THE VEHICLE STALLED WHILE DRIVING. HE WAS ABLE TO RESTART THE VEHICLE AND DROVE IT TO THE DEALERSHIP. THE FUEL GAUGE WORKED IMPROPERLY. THE DEALERSHIP SAID THE STALLING PROBLEM WAS CAUSED BY A FUEL PUMP FAILURE. THE FUEL PUMP HAS BEEN REPLACED. *AK UPDATED 05/23/06. *JB
Complaint 10141786 · Nov 4, 2005 · 75,000 miles

Own a 2002 Suburban?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.