2004 Mercedes-Benz S ClassProblems, recalls & complaints

NHTSA has logged 15 owner complaints about the 2004 Mercedes-Benz S Class, most often about the electrical system. It is covered by 4 safety recalls.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through March 27, 2014. Updated daily.

Complaints by system

Where the 2004 Mercedes-Benz S Class has problems

15 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system31
Power train30
Suspension20
Air bags21
Structure10
Tires10
Visibility10
Wheels10
Seat belts10
2 other systems20

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

4 recalls

2004 Mercedes-Benz S Class recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

–no report yet

Electrical system

Recall 08V-303 · Jul 7, 2008 · 404 vehicles

Risk. IN THE EVENT OF A VEHICLE CRASH, THE ELECTRICAL FUEL PUMP MAY NOT RECEIVE A CRASH SIGNAL THAT IS REQUIRED FOR THE FUEL PUMP TO DISCONNECT AND PREVENT FUTURE…

Problem, fix and repair progress →

–no report yet

Interior lighting

Recall 06V-028 · Feb 2, 2006 · 36,911 vehicles

Risk. DUE TO INADEQUATE ILLUMINATION, THE DRIVER WILL BE UNABLE TO READ THE GAUGES AND INDICATORS, SUCH AS THE SPEEDOMETER, WHICH COULD INCREASE THE RISK OF A CRASH.

Problem, fix and repair progress →

–no report yet

Trunk lid: lock

Recall 04V-285 · Jun 9, 2004 · 16,690 vehicles

Risk. IF THE TRUNK LID IS MANUALLY LIFTED, IT MAY NOT REMAIN IN THE UP POSITION AND COULD CAUSE INJURY IF IT COMES DOWN WHILE SOMEONE IS REACHING INTO THE TRUNK.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.

Best & worst years

2004 vs. every other S Class year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the S Class median. How we score

'94'95'96'97'98'99'00'01'02'03'04'05'09'12
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
1 investigation

NHTSA defect investigations

Federal investigations that included the 2004 Mercedes-Benz S Class, and the recalls they led to.

  1. AIR SUSPENSION SYSTEM FAILUREPE07042 · closed Nov 20, 2007
    No recall
In owners' words

What S Class owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

TL*THE CONTACT OWNS A 2004 MERCEDES BENZ S500. WHILE DRIVING 65 MPH HE STARTED TO SMELL AN ELECTRICAL FIRE AND CONTINUED TO DRIVE TO HIS DESTINATION. AFTER ARRIVING TO HIS DESTINATION HE NOTICED THAT EVERYTHING ELECTRICAL IN THE REAR OF THE VEHICLE WAS NO LONGER WORKING. THE VEHICLE WAS TOWED TO AN…
Complaint 10356793 · Sep 21, 2010 · 33,243 miles
A COMPLETE SHUTDOWN OF THE ELECTRICAL SYSTEM OCCURRED AFTER A RAIN. AS A RESULT I AM UNABLE TO DRIVE THE CAR. MERCEDES AUTHORIZED MECHANIC CITES "AIR INTAKE AT BLOWER INTAKE AREA WAS INVERTED AT INSTALLATION FROM THE FACTORY". THE CAR IS IN PROCESS OF BEING REPAIRED. A COMPLETE OVERHAUL OF THE…
Complaint 10228707 · May 22, 2008 · 37,823 miles
WHILE DRIVING VEHICLE LOST POWER. THE ENGINE CONTINUED RUNNING, BUT THERE WAS NO POWER BRAKE OR POWER STEERING. VEHICLE WAS TOWED TO THE DEALERSHIP, AND HAD BEEN THERE FOR 3 WEEKS, BUT THEY COULD NOT IDENTIFY THE CAUSE OF THE FAILURE. A DIAGNOSTIC TEST WAS PERFORMED, BUT NO FAILURE CODE WAS FOUND.…
Complaint 10076163 · Jun 14, 2004 · 4,000 miles

Own a 2004 S Class?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.