2002 Mercury CougarProblems, recalls & complaints

NHTSA has logged 95 owner complaints about the 2002 Mercury Cougar, most often about the fuel system, gasoline. It is covered by 1 safety recall.

2002 Mercury Cougar

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through February 18, 2020. Updated daily. Photo: IFCAR, Public domain.

Complaints by system

Where the 2002 Mercury Cougar has problems

95 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Fuel system, gasoline413
Engine and engine cooling111
Power train100
Engine91
Air bags76
Visibility61
Fuel system, other40
Electrical system41
Vehicle speed control42
15 other systems277

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

1 recall

2002 Mercury Cougar recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercury.

Mileage at failure

When do fuel system, gasoline problems start?

68kmiles, median

Based on the odometer reading in 34 fuel system, gasoline complaints. 79% were reported before 100,000 miles.

median0k50k100k150k200k+
6under 30k miles27under 100k miles7100k miles or more
Best & worst years

2002 vs. every other Cougar year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Cougar median. How we score

'67'68'69'70'71'72'73'74'75'76'77'78'79'80'82'83'84'85'86'87'88'89'90'91'92'93'94'95'96'97'98'99'00'01'02
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2002 Mercury Cougar safety ratings

2002 Mercury Cougar 2-DR. in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

2002 Mercury Cougar side barrier test, NHTSA
Side barrierNot rated
  • Stability control: No
  • Forward collision warning: No
  • Lane departure warning: No
In owners' words

What Cougar owners report

Recent fuel system, gasoline complaints filed with NHTSA, shortened. Personal details are removed.

I AM CURRENTLY HAVING PROBLEMS WITH THE FUEL PUMP DRIVER MODULE. I REPORTED THE PROBLEM TO FORD IN OCT 2018. FORD STATED THAT THE 10 YEAR RECALL ENDED AND PER THEIR RECORDS THE ISSUE WAS RESOLVED AS FUEL MODULE WAS REPLACED BY DEALER DON KNOTT FORD, CARSON, CA. DON KNOTT FORD IS NO LONGER IN…
Complaint 11152377 · Nov 19, 2018 · 14,308 miles
TL* THE CONTACT OWNS A 2002 MERCURY COUGAR. THE CONTACT STATED THAT WHILE SHE DRIVING AT 30 MPH, THE VEHICLE HESITATED AND JERKED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE FUEL PUMP. HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER ADVISED THAT THE VEHICLE WAS NOT…
Complaint 10643691 · Oct 9, 2014 · 29,000 miles
TL* THE CONTACT OWNS A 2002 MERCURY COUGAR. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 50 MPH, SHE WAS NOTIFIED BY ANOTHER DRIVER THAT THE FRONT OF THE VEHICLE WAS ENGULFED IN FLAMES. THE CONTACT BEGAN TO COAST ONTO THE EMERGENCY LANE AND REMOVED A CHILD PASSENGER FROM THE VEHICLE HOWEVER, THE…
Complaint 10615966 · Jul 24, 2014 · 142,000 miles

Own a 2002 Cougar?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.