1997 Mercury VillagerProblems, recalls & complaints

NHTSA has logged 125 owner complaints about the 1997 Mercury Villager, most often about the fuel system, gasoline. It is covered by 3 safety recalls.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through January 8, 2015. Updated daily.

Complaints by system

Where the 1997 Mercury Villager has problems

125 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Fuel system, gasoline260
Structure210
Latches/locks/linkages170
Engine and engine cooling160
Air bags123
Service brakes, hydraulic112
Vehicle speed control91
Power train50
Tires40
11 other systems244

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

3 recalls

1997 Mercury Villager recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

–no report yet

Electrical system: 12v/24v/48v battery

Recall 97V-184 · Oct 29, 1997 · 6,000 vehicles

Risk. THIS CONDITION CAN CAUSE A CATASTROPHIC FAILURE OF THE BATTERY WHICH COULD LEAD TO AN ENGINE FIRE OR BATTERY EXPLOSION.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercury.

Best & worst years

1997 vs. every other Villager year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Villager median. How we score

'93'94'95'96'97'98'99'00'01'02
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

1997 Mercury Villager safety ratings

1997 Mercury Villager Van in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

  • Stability control: No
  • Forward collision warning: No
  • Lane departure warning: No
3 investigations

NHTSA defect investigations

Federal investigations that included the 1997 Mercury Villager, and the recalls they led to.

  1. FUEL TANK VENT HOSE LEAKAGEEA00014 · closed Jan 4, 2001
    No recall
  2. FUEL RAIL HOSE FITTING LEAKAGEEA99015 · closed Apr 18, 2001
    No recall
  3. UNEXPECTED OPENING ON SLIDING DOORSQ00008 · closed Apr 1, 2002
    No recall
In owners' words

What Villager owners report

Recent fuel system, gasoline complaints filed with NHTSA, shortened. Personal details are removed.

TL* THE CONTACT OWNS A 1997 MERCURY VILLAGER. THE CONTACT STATED THAT THE ENGINE WAS STARTED IN COLD WEATHER, THE VEHICLE WOULD EXHIBIT AN ABNORMALLY STRONG GASOLINE ODOR. THE VEHICLE WAS TAKEN TO A MECHANIC WHO ADVISED THAT THERE WERE NO VISIBLE FUEL LEAKAGES BUT THE CANISTER AND THE CONNECTED…
Complaint 10439155 · Dec 9, 2011 · 155,000 miles
TL*THE CONTACT OWNS A 1997 MERCURY VILLAGER. THE CONTACT SMELLS GASOLINE AFTER THE VEHICLE HAS BEEN DRIVEN OR WHILE IT IS IDLING. NO FUEL HAS BEEN FOUND ON THE GROUND AFTER THE VEHICLE WAS MOVED. NHTSA CAMPAIGN ID NUMBERS 96V203000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY: MOUNTING) AND…
Complaint 10234162 · Jul 14, 2008 · 68,000 miles
TL*THE CONTACT OWNS A 1997 MERCURY VILLAGER. THE CONTACT STATED THAT EVERY TIME HE FILLS UP HIS GAS TANK AND PARKS THE VEHICLE, FUEL LEAKS OUT FROM UNDERNEATH. HE TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE VENT HOSE FOR A SERVICE CHARGE BECAUSE IT WAS NOT INCLUDED IN NHTSA CAMPAIGN ID…
Complaint 10208142 · Nov 7, 2007 · 106,108 miles

Own a 1997 Villager?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.