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2000 Mercury VillagerProblems, recalls & complaints

NHTSA has logged 71 owner complaints about the 2000 Mercury Villager, most often about the vehicle speed control. It is covered by 2 safety recalls.

2000 Mercury Villager
69
CarFlaw IndexOne of the best years54% below the Villager median · #8 of 10 years by complaints
Safety recalls2Free fix at dealersOwner complaints7117 with a crash, fire or injuryTypical failure mileage40kVehicle speed control, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through January 27, 2015. Updated daily. Photo: DestinationFearFan, CC BY-SA 4.0.

Complaints by system

Where the 2000 Mercury Villager has problems

71 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Vehicle speed control390
Service brakes, hydraulic73
Seat belts62
Air bags55
Structure51
Suspension41
Seats42
Electrical system32
Engine and engine cooling30
7 other systems92

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

2 recalls

2000 Mercury Villager recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

–no report yet

Steering: rack and pinion

Recall 00V-292 · Oct 10, 2000 · 67,200 vehicles

Risk. THERE COULD BE A LOOSENESS IN THE STEERING, WHICH MAY BE ACCOMPANIED BY NOISE OR VIBRATION.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercury.

Mileage at failure

When do vehicle speed control problems start?

40kmiles, median

Based on the odometer reading in 25 vehicle speed control complaints. 100% were reported before 100,000 miles.

median0k50k100k150k200k+
5under 30k miles25under 100k miles0100k miles or more
Best & worst years

2000 vs. every other Villager year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Villager median. How we score

'93'94'95'96'97'98'99'00'01'02
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2000 Mercury Villager safety ratings

2000 Mercury Villager Van in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

2000 Mercury Villager frontal crash test, NHTSA
Frontal crashNot rated
2000 Mercury Villager side barrier test, NHTSA
Side barrierNot rated
  • Stability control: No
  • Forward collision warning: No
  • Lane departure warning: No
1 investigation

NHTSA defect investigations

Federal investigations that included the 2000 Mercury Villager, and the recalls they led to.

  1. FAILING HEADLIGHTSPE04020 · closed Jun 24, 2004
    No recall
In owners' words

What Villager owners report

Recent vehicle speed control complaints filed with NHTSA, shortened. Personal details are removed.

STICKY ACCELERATOR PEDAL ON 2000 MERCURY VILLAGER. STICKS ABOUT HALF THE TIME CAUSING ABRUPT SURGE INTO TRAFFIC AND DISLODGING OF OCCUPANTS. *NM
Complaint 10182895 · Feb 18, 2007 · 88,168 miles
TL*- THE CONTACT STATED THAT HER 2000 MERCURY VILLAGER HAS ACCELERATION PROBLEMS. WHEN AT A COMPLETE STOP OR AT A LOW SPEED, WHEN SHE TRIED TO ACCELERATE, THE VEHICLE WILL NOT ACCELERATE AS EXPECTED. THE CONTACT STATED THAT SHE HAS TO PUT THE FOOT COMPLETELY TO THE FLOOR FOR THE VEHICLE TO…
Complaint 10181341 · Feb 1, 2007
2000 MERCURY VILLAGER HAS COMMON PROBLEM OF GAS PEDAL STICKING AND SPEEDOMETER OUTAGE. BOTH OF THESE ARE SAFETY ISSUES AND NEED TO BE CORRECTED. *JB
Complaint 10178643 · Jan 13, 2007 · 45,000 miles

Own a 2000 Villager?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.