Menu

2002 Mercury VillagerProblems, recalls & complaints

NHTSA has logged 18 owner complaints about the 2002 Mercury Villager, most often about the suspension. It has no vehicle safety recalls on record.

2002 Mercury Villager
–
CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls0None on recordOwner complaints183 with a crash, fire or injuryTypical failure mileage68kSuspension, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through August 19, 2015. Updated daily. Photo: MercurySable99, CC BY-SA 4.0.

Complaints by system

Where the 2002 Mercury Villager has problems

18 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Suspension30
Steering30
Air bags22
Electrical system20
Service brakes, hydraulic20
Structure20
Tires20
Equipment10
Engine10
1 other systems10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

0 recalls

2002 Mercury Villager recalls and how many were fixed

No vehicle safety recalls are on record for this model year.

Best & worst years

2002 vs. every other Villager year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Villager median. How we score

'93'94'95'96'97'98'99'00'01'02
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2002 Mercury Villager safety ratings

2002 Mercury Villager Van in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

2002 Mercury Villager side barrier test, NHTSA
Side barrierNot rated
  • Stability control: No
  • Forward collision warning: No
  • Lane departure warning: No
In owners' words

What Villager owners report

Recent suspension complaints filed with NHTSA, shortened. Personal details are removed.

FRONT SUSPENSION BALL JOINTS ARE PRONE TO EXCESSIVE WEAR AND FAILURE. JOINTS REPLACED AT 28,000 MILES ARE NOW FAILING AGAIN AT 68,000 MILES. THERE IS NO SERVICE REQUIRED ON THESE JOINTS. WEAR CAUSES EXCESSIVE TIRE LIFE LOSS, VIBRATION IN THE STEERING AND POTENTIAL LOSS OF STEERING CONTROL. *NM
Complaint 10172367 · Nov 1, 2006 · 68,000 miles
PROBLEMS WITH VIBRATION IN REAR AND RIGHT FRONT OF VEHICLE. *MR THERE WAS A VIBRATION IN THE REAR AND THE RIGHT FRONT. THE TIRES WERE REPLACED THREE TIMES. THE VIBRATION REMAINED WHICH ALSO CAUSED THE SEATS TO VIBRATE. *SCC *JB
Complaint 10042794 · Oct 12, 2003

Own a 2002 Villager?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.