Visibility: power window devices and controlsRecall 12V-491 · Pontiac and Scion vehicles
Toyota Motor Engineering & Manufacturing recall 12V-491 covers 2,519,424 Pontiac and Scion vehicles for a visibility: power window devices and controls problem, reported to NHTSA on October 10, 2012. The manufacturer's latest report (2015 Q1) shows 67% of affected vehicles repaired.
Source: NHTSA recall 12V491000 and manufacturer quarterly reports. Started by an NHTSA defect investigation.
The problem
Toyota is recalling certain model year 2007-2009 Camry, Camry Hybrid, RAV4, Corolla, Corolla Matrix, Tundra, Sequoia, Highlander, Highlander Hybrid, Yaris, Scion xB, Scion xD and Pontiac Vibe vehicles. The power window master switch assemblies in some of these vehicles were built using a less precise process for lubricating the internal components of the switch assemblies. Irregularities in this lubrication process may cause the power window master switch assemblies to malfunction and overheat.
The risk
If the switch overheats, it may melt, possibly resulting in a fire.
The fix
Toyota will notify its owners, and dealers will inspect the switch and apply a special grease that inhibits heat build up or replace any switch damaged by the defect, free of charge. Toyota owners that experience a problem with a switch should not attempt to make repairs, but should contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331. General Motors will contact the Pontiac Vibe owners affected by this recall and GM dealers will inspect and repair switches as necessary. Those owners may contact Pontiac Customer Care at 1-800-762-2737.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
Vehicles in this recall
Built from September 1, 2006 to December 22, 2008. Not every vehicle in these model years is included; check by VIN.
The investigation behind this recall
- Power Window Master Switch FireNHTSA