Suspension: rearRecall 21V-473 · Cadillac and Saab vehicles

General Motors, LLC recall 21V-473 covers 380,498 Cadillac and Saab vehicles for a suspension: rear problem, reported to NHTSA on June 24, 2021. The manufacturer's latest report (2023 Q3) shows 67% of affected vehicles repaired.

Do not drive these vehicles until repaired

67%
Vehicles repaired253,148 of 380,498 · 2023 Q3
Vehicles affected380,4982 models
ReportedJun 24, 2021Owners notified Oct 25, 2021
Complaints since167Same system, after the recall

Source: NHTSA recall 21V473000 and manufacturer quarterly reports. Started by an NHTSA defect investigation.

What's wrong

The problem

General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.

The risk

A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.

What to do

The fix

Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed August 6, 2021. Owner notification letters were mailed on October 25, 2021. Cadillac and Saab customers may direct questions to Cadillac customer service at 1-800-333-4223. GM's number for this recall is N212340980.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

67%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 2,749 vehicles were listed as unreachable.

0%50%100%2021 Q42023 Q3
2 models

Vehicles in this recall

Background

The investigation behind this recall

  1. Rear Toe Link Adjuster SeparationPE20019 · closed Dec 23, 2021
    NHTSA