Suspension: rearRecall 21V-473 · Cadillac and Saab vehicles
General Motors, LLC recall 21V-473 covers 380,498 Cadillac and Saab vehicles for a suspension: rear problem, reported to NHTSA on June 24, 2021. The manufacturer's latest report (2023 Q3) shows 67% of affected vehicles repaired.
Do not drive these vehicles until repaired
Source: NHTSA recall 21V473000 and manufacturer quarterly reports. Started by an NHTSA defect investigation.
The problem
General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.
The risk
A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.
The fix
Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed August 6, 2021. Owner notification letters were mailed on October 25, 2021. Cadillac and Saab customers may direct questions to Cadillac customer service at 1-800-333-4223. GM's number for this recall is N212340980.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
67%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 2,749 vehicles were listed as unreachable.
The investigation behind this recall
- Rear Toe Link Adjuster SeparationNHTSA