2016 Cadillac SRXProblems, recalls & complaints

NHTSA has logged 169 owner complaints about the 2016 Cadillac SRX, most often about the exterior lighting. It is covered by 2 safety recalls, and for recall 21V-473 the manufacturer reports only 67% of affected cars repaired.

2016 Cadillac SRX

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 20, 2026. Updated daily. Photo: Kevauto, CC BY-SA 4.0.

Complaints by system

Where the 2016 Cadillac SRX has problems

169 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Exterior lighting982
Suspension160
Electrical system150
Air bags85
Service brakes63
Visibility/wiper60
Power train50
Engine41
Electronic stability control (ESC)31
11 other systems243

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

2 recalls

2016 Cadillac SRX recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

–no report yet

Driver side: inflator module

New

Recall 26V-329 · May 21, 2026 · 5,014 vehicles

Risk. An inflator rupture may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Problem, fix and repair progress →

67%repaired · 2023 Q3

Suspension: rear

Do not drive

Recall 21V-473 · Jun 24, 2021 · 380,498 vehicles · 253,148 repaired

Risk. A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Cadillac.

Mileage at failure

When do exterior lighting problems start?

62kmiles, median

Based on the odometer reading in 34 exterior lighting complaints. 88% were reported before 100,000 miles.

Only 39% of complaints for this model year include a mileage.

median0k50k100k150k200k+
2under 30k miles30under 100k miles4100k miles or more
Owner-reported costs

What owners say repairs cost

Dollar amounts owners wrote in their complaints when describing a repair or a quote. These are not price estimates; a system is shown only when at least 8 owners mentioned a cost.

Exterior lighting

13 owners mentioned a cost

$1,700median

Middle half: $1,500 – $2,400

If a problem is covered by a recall, the dealer fixes it for free. Some manufacturers also reimburse owners who paid for a repair before a recall was announced.

Best & worst years

2016 vs. every other SRX year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the SRX median. How we score

'04'05'06'07'08'09'10'11'12'13'14'15'16'19
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2016 Cadillac SRX safety ratings

2016 Cadillac SRX SUV AWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

★★★★★Overall rating
2016 Cadillac SRX frontal crash test, NHTSA
Frontal crash★★★★★
2016 Cadillac SRX side barrier test, NHTSA
Side barrier★★★★★
2016 Cadillac SRX side pole test, NHTSA
Side pole★★★★★
  • Rollover: 4 stars (17.9% risk)
  • Stability control: Standard
  • Forward collision warning: Optional
  • Lane departure warning: Optional
In owners' words

What SRX owners report

Recent exterior lighting complaints filed with NHTSA, shortened. Personal details are removed.

low beam head lights are very dim, to dim to see while driving. Apparently this is a problem that Cadillac and/or GM knows about but isn't doing anything to resolve. Heat from the bulbs basically melt the chrome off of the reflector plate so light does not shine out on the road. This could be a…
Complaint 11742396 · Jun 5, 2026
The contact owns a 2016 Cadillac SRX. The contact stated that while driving at night at various speeds, the low beam headlights were very dim, causing the contact to drive using the high beam headlights to properly see the roadway. The contact replaced the halogen headlight bulbs with LED bulbs;…
Complaint 11729496 · Apr 6, 2026 · 124,000 miles
The contact owns a 2016 Cadillac SRX. The contact stated that the headlights failed to properly illuminate the roadway while driving. The vehicle was taken to the dealer, and the contact was informed that the fog covering the headlights could not be removed and that the vehicle was not covered…
Complaint 11723489 · Mar 11, 2026 · 94,000 miles

Own a 2016 SRX?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.