2010 Cadillac SRXProblems, recalls & complaints

NHTSA has logged 474 owner complaints about the 2010 Cadillac SRX, most often about the exterior lighting. It is covered by 6 safety recalls, and for recall 21V-473 the manufacturer reports only 67% of affected cars repaired.

2010 Cadillac SRX

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through March 27, 2026. Updated daily. Photo: IFCAR, Public domain.

Complaints by system

Where the 2010 Cadillac SRX has problems

474 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Exterior lighting2257
Electrical system696
Engine523
Suspension472
Power train463
Structure248
Service brakes201
Steering173
Electronic stability control (ESC)150
18 other systems8314

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

6 recalls

2010 Cadillac SRX recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

67%repaired · 2023 Q3

Suspension: rear

Do not drive

Recall 21V-473 · Jun 24, 2021 · 380,498 vehicles · 253,148 repaired

Risk. A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.

Problem, fix and repair progress →

94%repaired · 2016 Q1

Suspension: rear

Recall 14V-571 · Sep 19, 2014 · 290,241 vehicles · 273,199 repaired

Risk. Failure of the toe adjuster link could cause a loss of vehicle control, increasing the risk of a crash.

Problem, fix and repair progress →

75%repaired · 2016 Q1

Front assembly: power adjust

Recall 14V-447 · Jul 23, 2014 · 414,333 vehicles · 312,762 repaired

Risk. If the driver's seat unexpectedly drops, the distraction and altered seat position may affect the drivers' control of the vehicle, increasing the risk of a…

Problem, fix and repair progress →

–no report yet

Power train: automatic transmission

Recall 11V-595 · Dec 20, 2011 · 8,789 vehicles

Risk. THE DRIVER MAY BE UNABLE TO SHIFT THE TRANSMISSION OUT OF GEAR, RESULTING IN NO MOTION OR THE SHIFTER MAY INACCURATELY INDICATE THAT THE TRANSMISSION IS IN…

Problem, fix and repair progress →

Show 2 more recalls
–no report yet

Hydraulic power assist: power steering fluid

Recall 10V-450 · Sep 30, 2010 · 3,459 vehicles

Risk. IF POWER STEERING FLUID SPRAYS ONTO HOT ENGINE PARTS, AN ENGINE COMPARTMENT FIRE COULD OCCUR.

Problem, fix and repair progress →

–no report yet

Engine and engine cooling

Recall 10V-223 · May 25, 2010 · 547 vehicles

Risk. IF THE VEHICLE CONTINUES TO BE DRIVEN AFTER THE ONSET OF THIS NOISE, A CONNECTING ROD OR PISTON MAY BREAK, RESULTING IN ENGINE DAMAGE, AND PERHAPS ENGINE…

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Cadillac.

Mileage at failure

When do exterior lighting problems start?

79kmiles, median

Based on the odometer reading in 174 exterior lighting complaints. 72% were reported before 100,000 miles.

median0k50k100k150k200k+
11under 30k miles125under 100k miles49100k miles or more
Owner-reported costs

What owners say repairs cost

Dollar amounts owners wrote in their complaints when describing a repair or a quote. These are not price estimates; a system is shown only when at least 8 owners mentioned a cost.

Exterior lighting

32 owners mentioned a cost

$1,600median

Middle half: $1,438 – $2,000

If a problem is covered by a recall, the dealer fixes it for free. Some manufacturers also reimburse owners who paid for a repair before a recall was announced.

Best & worst years

2010 vs. every other SRX year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the SRX median. How we score

'04'05'06'07'08'09'10'11'12'13'14'15'16'19
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2010 Cadillac SRX safety ratings

2010 Cadillac SRX 4-DR. w/SAB in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

2010 Cadillac SRX frontal crash test, NHTSA
Frontal crashNot rated
2010 Cadillac SRX side barrier test, NHTSA
Side barrierNot rated
  • Rollover: 4 stars (16.4% risk)
  • Stability control: Standard
  • Forward collision warning: No
  • Lane departure warning: No
1 investigation

NHTSA defect investigations

Federal investigations that included the 2010 Cadillac SRX, and the recalls they led to.

  1. Rear Toe Link Adjuster SeparationPE20019 · closed Dec 23, 2021
    Led to recall 21V-473
In owners' words

What SRX owners report

Recent exterior lighting complaints filed with NHTSA, shortened. Personal details are removed.

Head Light Assembly - The dim lights are life threating. This is a know defect, and should have been part of a recall. A class action lawsuit was filed. GM loss, and replaced the head light assembly for the minimum amount of time ending in 2019. My car has 89,000 the dim lights have probably never…
Complaint 11626918 · Nov 22, 2024
I recently notice that I had very little light on the low beam of my headlights. Cannot see the road unless on high beam. Dealership said it is a problem that they have had with the SRX and have replaced so many 'headlight assembly's' that they now carry them in stock. Since you can't drive with…
Complaint 11580712 · Apr 2, 2024
The first things to go were the headlights, rearview camera & the seatbelt wouldn't fully retract. Then ALL the dash warning lights flashed like a Christmas tree; the radio, heat & AC settings changed on their own; & the navigation screen scrambled into pixels like a crashed computer screen! These…
Complaint 11576024 · Mar 7, 2024

Own a 2010 SRX?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.