2013 Cadillac SRXProblems, recalls & complaints

NHTSA has logged 393 owner complaints about the 2013 Cadillac SRX, most often about the exterior lighting. It is covered by 5 safety recalls, and for recall 21V-473 the manufacturer reports only 67% of affected cars repaired.

2013 Cadillac SRX

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through June 22, 2026. Updated daily. Photo: IFCAR, Public domain.

Complaints by system

Where the 2013 Cadillac SRX has problems

393 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Exterior lighting2172
Electrical system524
Power train315
Vehicle speed control251
Engine170
Suspension162
Visibility/wiper130
Service brakes113
Seats96
18 other systems6210

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

5 recalls

2013 Cadillac SRX recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

67%repaired · 2023 Q3

Suspension: rear

Do not drive

Recall 21V-473 · Jun 24, 2021 · 380,498 vehicles · 253,148 repaired

Risk. A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.

Problem, fix and repair progress →

94%repaired · 2016 Q1

Suspension: rear

Recall 14V-571 · Sep 19, 2014 · 290,241 vehicles · 273,199 repaired

Risk. Failure of the toe adjuster link could cause a loss of vehicle control, increasing the risk of a crash.

Problem, fix and repair progress →

98%repaired · 2015 Q3

Automatic transmission: control module (tcm/pcm/tecm)

Recall 14V-212 · Apr 25, 2014 · 50,571 vehicles · 49,482 repaired

Risk. A three to four second lag in acceleration may increase the risk of crash.

Problem, fix and repair progress →

–no report yet

Wheels: lugs/nuts/bolts/studs

Recall 13V-202 · May 16, 2013 · 18,871 vehicles

Risk. If the lug nuts loosen, they may fall off or cause the wheel studs to fracture.

Problem, fix and repair progress →

Show 1 more recall
–no report yet

Electrical system: software

Recall 13V-097 · Mar 15, 2013 · 26,582 vehicles

Risk. If engine braking is unexpectedly removed, it may increase the risk of a vehicle crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Cadillac.

Mileage at failure

When do exterior lighting problems start?

65kmiles, median

Based on the odometer reading in 120 exterior lighting complaints. 88% were reported before 100,000 miles.

median0k50k100k150k200k+
7under 30k miles106under 100k miles14100k miles or more
Owner-reported costs

What owners say repairs cost

Dollar amounts owners wrote in their complaints when describing a repair or a quote. These are not price estimates; a system is shown only when at least 8 owners mentioned a cost.

Exterior lighting

34 owners mentioned a cost

$1,500median

Middle half: $1,066 – $1,700

Electrical system

9 owners mentioned a cost

$1,500median

Middle half: $1,500 – $1,507

If a problem is covered by a recall, the dealer fixes it for free. Some manufacturers also reimburse owners who paid for a repair before a recall was announced.

Best & worst years

2013 vs. every other SRX year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the SRX median. How we score

'04'05'06'07'08'09'10'11'12'13'14'15'16'19
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2013 Cadillac SRX safety ratings

2013 Cadillac SRX SUV AWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

★★★★★Overall rating
2013 Cadillac SRX frontal crash test, NHTSA
Frontal crash★★★★★
2013 Cadillac SRX side barrier test, NHTSA
Side barrier★★★★★
2013 Cadillac SRX side pole test, NHTSA
Side pole★★★★★
  • Rollover: 4 stars (16.4% risk)
  • Stability control: Standard
  • Forward collision warning: Optional
  • Lane departure warning: Optional
1 investigation

NHTSA defect investigations

Federal investigations that included the 2013 Cadillac SRX, and the recalls they led to.

  1. Rear Toe Link Adjuster SeparationPE20019 · closed Dec 23, 2021
    Led to recall 21V-473
In owners' words

What SRX owners report

Recent exterior lighting complaints filed with NHTSA, shortened. Personal details are removed.

The exterior lighting does not light up as warranted. It is impossible to see at night due to the lack of lighting from the headlights. The problem was confirmed with the dealership, however I was told to replace the bulbs which I had done. Replacing the bulbs did not fix the issue so I went back…
Complaint 11739637 · May 22, 2026
The contact owns a 2013 Cadillac SRX. The contact stated that while driving at night, the headlights failed to properly illuminate the roadway, limiting the driver’s vision while driving. The contact stated that the passenger’s side headlight was inoperable, and the driver’s side headlight was very…
Complaint 11712074 · Jan 20, 2026 · 105,000 miles
My father gave me his 2013 Cadillac SRX and I have noticed the headlights have dimmed significantly over the past few months. I replaced the lamps, but the same issue still exists. I spoke with my local Cadillac dealership and they told me of the known issue with the headlights. I did some research…
Complaint 11710185 · Jan 11, 2026

Own a 2013 SRX?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.