repaired · 2023 Q3
Suspension: rear
Do not driveRisk. A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.
2014 Cadillac SRXProblems, recalls & complaints
NHTSA has logged 390 owner complaints about the 2014 Cadillac SRX, most often about the exterior lighting. It is covered by 2 safety recalls, and for recall 21V-473 the manufacturer reports only 67% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through September 16, 2026. Updated daily. Photo: IFCAR, Public domain.
Complaints by system
Where the 2014 Cadillac SRX has problems
390 complaints grouped by the system owners reported.
266Exterior lighting8 crash/fire/injury
39Electrical system2 crash/fire/injury
25Visibility/wiper
21Power train
19Suspension
10Service brakes
7Vehicle speed control
5Structure
5Engine
2813 other systems8 crash/fire/injury
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Exterior lighting | 266 | 8 |
| Electrical system | 39 | 2 |
| Visibility/wiper | 25 | 0 |
| Power train | 21 | 2 |
| Suspension | 19 | 4 |
| Service brakes | 10 | 3 |
| Vehicle speed control | 7 | 1 |
| Structure | 5 | 1 |
| Engine | 5 | 1 |
| 13 other systems | 28 | 8 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
2 recalls
2014 Cadillac SRX recalls and how many were fixed
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
repaired · 2016 Q1
Suspension: rear
Risk. Failure of the toe adjuster link could cause a loss of vehicle control, increasing the risk of a crash.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Cadillac.
Mileage at failure
When do exterior lighting problems start?
58kmiles, median
Based on the odometer reading in 148 exterior lighting complaints. 89% were reported before 100,000 miles.
17under 30k miles131under 100k miles17100k miles or more
Owner-reported costs
What owners say repairs cost
Dollar amounts owners wrote in their complaints when describing a repair or a quote. These are not price estimates; a system is shown only when at least 8 owners mentioned a cost.
Exterior lighting
34 owners mentioned a cost$1,800median
Middle half: $1,525 – $2,075
If a problem is covered by a recall, the dealer fixes it for free. Some manufacturers also reimburse owners who paid for a repair before a recall was announced.
Best & worst years
2014 vs. every other SRX year
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the SRX median. How we score
'04'05'06'07'08'09'10'11'12'13'14'15'16'19
- Avoid
- Caution
- Solid
- Best
- Not rated
NHTSA crash tests
2014 Cadillac SRX safety ratings
2014 Cadillac SRX SUV FWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.
★★★★★
Frontal crash★★★★★
Side barrier★★★★★
Side pole★★★★★
- Rollover: 4 stars (17.9% risk)
- Stability control: Standard
- Forward collision warning: Optional
- Lane departure warning: Optional
1 investigation
NHTSA defect investigations
Federal investigations that included the 2014 Cadillac SRX, and the recalls they led to.
- Rear Toe Link Adjuster SeparationLed to recall 21V-473
In owners' words
What SRX owners report
Recent exterior lighting complaints filed with NHTSA, shortened. Personal details are removed.
I have a 2014 Cadillac SRX that has a hazardous headlights issue. At night there is no visibility for other drivers to see me. I’m not the only SRX customer either this issue. Please let me what is going on, Cadillac, GM, need to be responsible for replacing this issue
Low beam headlights extremely dim. Feels like driving with parking lights only. Very difficult to see. While checking different positions of the headlight switch discovered that in the parking light position ALL lights go off.
The contact owns a 2014 Cadillac SRX. The contact stated that while the vehicle was parked, the headlight wiring harness for the low beam headlights produced a burning odor. The contact believed that the burning odor was coming from loose terminal connections, which caused the terminals to overheat…
Own a 2014 SRX?
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.