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2019 Toyota Prius PrimeProblems, recalls & complaints

NHTSA has logged 9 owner complaints about the 2019 Toyota Prius Prime, most often about the wheels. It is covered by 1 safety recall, and for recall 19V-544 the manufacturer reports only 98% of affected cars repaired.

2019 Toyota Prius Prime
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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls1Lowest repair rate 98%Owner complaints90 with a crash, fire or injuryTypical failure mileage14kWheels, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 7, 2026. Updated daily. Photo: DestinationFearFan, CC BY-SA 4.0.

Complaints by system

Where the 2019 Toyota Prius Prime has problems

9 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Wheels40
Electrical system20
Latches/locks/linkages10
Service brakes10
Steering10
Tires10
Electronic stability control (ESC)10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

1 recall

2019 Toyota Prius Prime recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

98%repaired · 2020 Q4

Electronic stability control (ESC)

Recall 19V-544 · Jul 24, 2019 · 6,925 vehicles · 6,753 repaired

Risk. Deactivation of the vehicle stability control system or a loss of braking assist increases the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Toyota.

Best & worst years

2019 vs. every other Prius Prime year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Prius Prime median. How we score

'17'18'19'20'21'22'23'24
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2019 Toyota Prius Prime safety ratings

2019 Toyota Prius PRIME 5 HB FWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

  • Stability control: Standard
  • Forward collision warning: Standard
  • Lane departure warning: Standard
1 investigation

NHTSA defect investigations

Federal investigations that included the 2019 Toyota Prius Prime, and the recalls they led to.

  1. Pedestrian alert soundsDP22005 · closed Aug 7, 2023
    Led to recall 22V-063
In owners' words

What Prius Prime owners report

Recent wheels complaints filed with NHTSA, shortened. Personal details are removed.

PASSENGER SIDE BEHIND THE DRIVER'S SEAT'S TIRE BLEW OUT. STARTED TO DRIVE AND CAR WAS MOVING SLOWER AND EVENTUALLY HAD TO PULL OVER BECAUSE CAR FELT UNSTABLE. WAS NOT GIVEN AN ALARM THAT THE TIRE WAS BLOWN AND FLAT. WAS DRIVING LESS THAN 30MPH, IN A STRAIGHT, FLAT STREET.
Complaint 11366556 · Oct 26, 2020 · 17,000 miles
10/19-LEFT REAR TIRE KEPT LOOSING PRESSURE, I TOOK IT TO THE MECHANIC, THEY COULDN'T FIND ANYTHING, I AGAIN TOOK IT AFTER 2 WEEKS, THEY CHANGED THE TIRE. MILES 7014. ON 9/26/20-MILES 16430, THE SAME TIRE LEFT PASSENGER BLEW OUT ON THE FREEWAY. NO INDICATOR OF TIRE PRESSURE BEING LOW CAME ON. THE…
Complaint 11361309 · Sep 26, 2020 · 6,430 miles
2 TOYOTA COMPLAINTS: 1) MY 2019 PRIUS PRIME 11,597 MILES: ON HWY 85 SOUTH 11/27 10:30PM GOT FLAT TIRE & DROVE TO SIDE LANE ON HWY. CALLED TOYOTA TOW SERVICE @ 10:37PM WHICH IS IN GEORGIA NOT CALIF. TOW NOT SHOW UNTIL 1:16AM 11/27 AND TOWED CAR TO DEALER. IT TOOK 20 MIN. FOR CALL CENTER IN GEORGIA…
Complaint 11282714 · Nov 27, 2019 · 11,597 miles

Own a 2019 Prius Prime?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.