2024 Toyota Prius PrimeProblems, recalls & complaints

NHTSA has logged 16 owner complaints about the 2024 Toyota Prius Prime, most often about the electrical system. It is covered by 4 safety recalls, and for recall 25V-744 the manufacturer reports only 86% of affected cars repaired.

2024 Toyota Prius Prime

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 2, 2026. Updated daily. Photo: Mr.choppers, CC BY-SA 3.0.

Complaints by system

Where the 2024 Toyota Prius Prime has problems

16 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system61
Tires20
Latches/locks/linkages20
Service brakes20
Steering21
Wheels10
Fuel/propulsion system10
Suspension10
Visibility10
2 other systems21

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

4 recalls

2024 Toyota Prius Prime recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

54%repaired · 2026 Q3

Wiring: switches/knobs/buttons

New

Recall 26V-049 · Jan 28, 2026 · 141,286 vehicles · 75,605 repaired

Risk. A door that unexpectedly opens while the vehicle is moving increases the risk of injury.

Problem, fix and repair progress →

86%repaired · 2026 Q3

Back over prevention: display function

Recall 25V-744 · Oct 30, 2025 · 1,024,407 vehicles · 880,733 repaired

Risk. A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

Problem, fix and repair progress →

99%repaired · 2026 Q2

Other: labels

Recall 24V-548 · Jul 23, 2024 · 33,848 vehicles · 33,514 repaired

Risk. A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.

Problem, fix and repair progress →

92%repaired · 2026 Q2

Wiring: switches/knobs/buttons

Recall 24V-274 · Apr 17, 2024 · 55,690 vehicles · 51,054 repaired

Risk. A door that unexpectedly opens while the vehicle is moving or during a crash increases the risk of injury.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Toyota.

Best & worst years

2024 vs. every other Prius Prime year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Prius Prime median. How we score

'17'18'19'20'21'22'23'24
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2024 Toyota Prius Prime safety ratings

2024 Toyota PRIUS PRIME 5 HB FWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

★★★★★Overall rating
2024 Toyota Prius Prime frontal crash test, NHTSA
Frontal crash★★★★★
2024 Toyota Prius Prime side barrier test, NHTSA
Side barrier★★★★★
2024 Toyota Prius Prime side pole test, NHTSA
Side pole★★★★★
  • Rollover: 5 stars (9.2% risk)
  • Stability control: Standard
  • Forward collision warning: Standard
  • Lane departure warning: Standard
In owners' words

What Prius Prime owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

The contact owned a 2024 Toyota Prius Prime. The contact stated that while driving 20 MPH with cruise control engaged, while depressing the brake pedal, the vehicle accelerated. The vehicle crashed into the rear bumper of the vehicle ahead. The air bags deployed and the vehicle was deemed a total…
Complaint 11769876 · Oct 8, 2026 · 22,233 miles
Incident: On Sept 12, 2026, my 2024 Toyota Prius Prime continued moving forward after I pressed the Park button, causing a collision with my condo garage wall. This was unintended vehicle movement after Park engagement. The vehicle uses a push‑button, shift‑by‑wire Park system, so any electronic…
Complaint 11764918 · Sep 17, 2026
Although the involved vehicles are within the above production period range, not all vehicles in this range were sold in the U.S. This issue only affects 2023-2026MY Prius and Prius Prime vehicles equipped with electric rear door lock system with a door opener switch manufactured by a specific…
Complaint 11717240 · Feb 11, 2026

Own a 2024 Prius Prime?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.