repaired · 2020 Q4
Electronic stability control (ESC)
Risk. Deactivation of the vehicle stability control system or a loss of braking assist increases the risk of a crash.
2020 Toyota Prius PrimeProblems, recalls & complaints
NHTSA has logged 16 owner complaints about the 2020 Toyota Prius Prime, most often about the visibility/wiper. It is covered by 1 safety recall, and for recall 19V-544 the manufacturer reports only 98% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through September 29, 2025. Updated daily. Photo: SsmIntrigue, CC BY-SA 4.0.
Complaints by system
Where the 2020 Toyota Prius Prime has problems
16 complaints grouped by the system owners reported.
5Visibility/wiper1 crash/fire/injury
3Electrical system1 crash/fire/injury
3Vehicle speed control3 crash/fire/injury
3Power train1 crash/fire/injury
2Tires
1Structure
1Visibility
1Service brakes, hydraulic
1Back over prevention
33 other systems2 crash/fire/injury
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Visibility/wiper | 5 | 1 |
| Electrical system | 3 | 1 |
| Vehicle speed control | 3 | 3 |
| Power train | 3 | 1 |
| Tires | 2 | 0 |
| Structure | 1 | 0 |
| Visibility | 1 | 0 |
| Service brakes, hydraulic | 1 | 0 |
| Back over prevention | 1 | 1 |
| 3 other systems | 3 | 2 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
1 recall
2020 Toyota Prius Prime recalls and how many were fixed
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Toyota.
Best & worst years
2020 vs. every other Prius Prime year
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Prius Prime median. How we score
'17'18'19'20'21'22'23'24
- Avoid
- Caution
- Solid
- Best
- Not rated
NHTSA crash tests
2020 Toyota Prius Prime safety ratings
2020 Toyota Prius Prime 5 HB FWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.
- Stability control: Standard
- Forward collision warning: Standard
- Lane departure warning: Standard
1 investigation
NHTSA defect investigations
Federal investigations that included the 2020 Toyota Prius Prime, and the recalls they led to.
- Pedestrian alert soundsLed to recall 22V-063
In owners' words
What Prius Prime owners report
Recent visibility/wiper complaints filed with NHTSA, shortened. Personal details are removed.
The car had about 8000 miles on it. It was parked in Garage the night before. In the morning the outside temperature was 39F. During my 30 minutes driving, the front defrost was turned on. Afterwards it was parked on driveway and at that time the windshield was fine. 6 hours later, I noticed a…
The right side outside mirror glass detached and fell off while driving down the road. There was no noticeable defect on the vehicle prior to this and no known reason for this to happen. The vehicle was operating normally and was not involved in any sort of unusual maneuvering or crash. Upon taking…
TL* THE CONTACT OWNS A 2020 TOYOTA PRIUS PRIME. THE CONTACT STATED THAT HE PURCHASED AND INSTALLED A DASHBOARD COVER IN THE VEHICLE. THE CONTACT STATED THAT WHILE REVERSING, THE DASHBOARD COVER SHIFTED AND BLOCKED THE SENSOR FOR THE BACK OVER PREVENTION CAMERA, ALLOWING THE DISPLAY SCREEN TO GO…
Own a 2020 Prius Prime?
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.