2021 Toyota Prius PrimeProblems, recalls & complaints

NHTSA has logged 10 owner complaints about the 2021 Toyota Prius Prime, most often about the electrical system. It has no vehicle safety recalls on record.

2021 Toyota Prius Prime

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through March 9, 2026. Updated daily. Photo: SsmIntrigue, CC BY-SA 4.0.

Complaints by system

Where the 2021 Toyota Prius Prime has problems

10 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system41
Fuel/propulsion system21
Power train20
Service brakes22
Service brakes, hydraulic10
Vehicle speed control10
Air bags11
Visibility/wiper10
Back over prevention10
2 other systems22

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

0 recalls

2021 Toyota Prius Prime recalls and how many were fixed

No vehicle safety recalls are on record for this model year.

Best & worst years

2021 vs. every other Prius Prime year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Prius Prime median. How we score

'17'18'19'20'21'22'23'24
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2021 Toyota Prius Prime safety ratings

2021 Toyota PRIUS PRIME 5 HB FWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

★★★★★Overall rating
2021 Toyota Prius Prime frontal crash test, NHTSA
Frontal crash★★★★★
2021 Toyota Prius Prime side barrier test, NHTSA
Side barrier★★★★★
2021 Toyota Prius Prime side pole test, NHTSA
Side pole★★★★★
  • Rollover: 4 stars (10.7% risk)
  • Stability control: Standard
  • Forward collision warning: Standard
  • Lane departure warning: Standard
1 investigation

NHTSA defect investigations

Federal investigations that included the 2021 Toyota Prius Prime, and the recalls they led to.

  1. Pedestrian alert soundsDP22005 · closed Aug 7, 2023
    Led to recall 22V-063
In owners' words

What Prius Prime owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

Odometer Fraud. The contact purchased a 2021 Toyota Prius Prime. The contact discovered that there was a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of the purchase, the vehicle mileage was 73,000. It was later discovered upon checking the vehicle history…
Complaint 11723068 · Mar 9, 2026 · 274,000 miles
I was slowly entering a handicapped parking place right in front of a business. The distance from the front of the parking space to the building wall was about 15 feet, one car length. I approached the place to stop in the parking spot when in a split second the car violently surged forward and…
Complaint 11696251 · Oct 29, 2025
The contact owns a 2021 Toyota Prius Prime. The contact stated that after the vehicle was shifted into park, the key was removed and the contact stepped away from the vehicle, when the vehicle inadvertently started to roll away. As a result, the vehicle rolled into the neighbor’s driveway and…
Complaint 11545583 · Sep 20, 2023 · 80,000 miles

Own a 2021 Prius Prime?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.