2020 BMW X5Problems, recalls & complaints

NHTSA has logged 114 owner complaints about the 2020 BMW X5, most often about the electrical system. It is covered by 11 safety recalls, and for recall 25V-644 the manufacturer reports only 74% of affected cars repaired.

2020 BMW X5

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 5, 2026. Updated daily. Photo: Mr.choppers, CC BY-SA 3.0.

Complaints by system

Where the 2020 BMW X5 has problems

114 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system394
Engine345
Power train171
Engine and engine cooling151
Air bags61
Exterior lighting50
Service brakes51
Structure40
Seat belts31
11 other systems202

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

11 recalls

2020 BMW X5 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

74%repaired · 2026 Q3

Electrical system: starter assembly

Recall 25V-644 · Sep 25, 2025 · 145,102 vehicles · 106,842 repaired

Risk. An overheated starter motor can ignite nearby combustible material in the engine compartment, increasing the risk of a fire.

Problem, fix and repair progress →

87%repaired · 2026 Q2

Electrical system: starter assembly

Recall 24V-576 · Aug 1, 2024 · 105,588 vehicles · 91,891 repaired

Risk. A starter motor that overheats can ignite nearby combustible material in the engine compartment, increasing the risk of a fire.

Problem, fix and repair progress →

98%repaired · 2024 Q1

Visibility: sun/moon roof assembly

Recall 22V-267 · Apr 20, 2022 · 61,221 vehicles · 59,928 repaired

Risk. A sunroof that closes without the key fob present inside the vehicle can increase the risk of injury.

Problem, fix and repair progress →

96%repaired · 2023 Q1

Sensing system: camera

Recall 21V-096 · Feb 19, 2021 · 13,858 vehicles · 13,324 repaired

Risk. If the driver relies on only the rearview camera image, the missing or reduced rearview image view can increase the risk of a crash or injury.

Problem, fix and repair progress →

Show 7 more recalls
97%repaired · 2023 Q1

Service brakes, hydraulic

Recall 21V-062 · Feb 10, 2021 · 893 vehicles · 868 repaired

Risk. A loss of ABS and a reduction in braking assistance can increase the risk of a crash.

Problem, fix and repair progress →

100%repaired · 2021 Q3

Front: control arm

Recall 20V-678 · Nov 4, 2020 · 83 vehicles · 83 repaired

Risk. If the weld between the front axle support and the right front control arm bearing bracket separates, vehicle handling and control may be affected, increasing…

Problem, fix and repair progress →

100%repaired · 2021 Q2

Exterior lighting: headlights

Recall 20V-528 · Sep 1, 2020 · 307 vehicles · 307 repaired

Risk. Oncoming drivers may be confused by the blue light of approaching vehicles, which could potentially increase the risk of a crash.

Problem, fix and repair progress →

100%repaired · 2020 Q3

Steering

Recall 20V-434 · Jul 28, 2020 · 7 vehicles · 7 repaired

Risk. A loose bearing plate can affect the vehicle's handling and control, increasing the risk of a crash.

Problem, fix and repair progress →

96%repaired · 2021 Q1

Sensing system: camera

Recall 19V-684 · Sep 27, 2019 · 257,473 vehicles · 248,218 repaired

Risk. The lack of an image in the back-up camera display increases the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with BMW.

Best & worst years

2020 vs. every other X5 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the X5 median. How we score

'99'00'01'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2020 BMW X5 safety ratings

2020 BMW X5 SUV RWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

2020 BMW X5 frontal crash test, NHTSA
Frontal crash★★★★★
2020 BMW X5 side barrier test, NHTSA
Side barrier★★★★★
2020 BMW X5 side pole test, NHTSA
Side pole★★★★★
  • Stability control: Standard
  • Forward collision warning: No
  • Lane departure warning: No
1 investigation

NHTSA defect investigations

Federal investigations that included the 2020 BMW X5, and the recalls they led to.

  1. Pedestrian alert soundsDP22005 · closed Aug 7, 2023
    Led to recall 22V-063
In owners' words

What X5 owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

My 2020 BMW X5 sDrive40i has experienced recurring and serious electrical, shutdown, and drivability problems that have not been resolved despite BMW service and a recall-related repair. The vehicle has unexpectedly restarted after being turned off and has also failed to shut down properly. On…
Complaint 11764210 · Sep 14, 2026
The contact owns a 2020 BMW X5. The contact received notification of NHTSA Campaign Number: 25V644000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of…
Complaint 11743022 · Jun 9, 2026
For my 2019 BMW X5 SDRIVE40i, The A/C evaporator core failed and began leaking refrigerant, resulting in complete loss of cold air from the A/C system. The vehicle had approximately 50,000 miles. The repair required full dashboard removal and cost approximately $4,500 including a rental vehicle.…
Complaint 11741425 · Jun 1, 2026

Own a 2020 X5?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.