Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through August 25, 2014. Updated daily.

Complaints by system

Where the 1996 Chevrolet Impala has problems

88 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Visibility130
Steering120
Electrical system112
Power train110
Engine and engine cooling100
Fuel system, gasoline90
Tires80
Service brakes, hydraulic70
Suspension60
8 other systems161

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

0 recalls

1996 Chevrolet Impala recalls and how many were fixed

No vehicle safety recalls are on record for this model year.

Best & worst years

1996 vs. every other Impala year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Impala median. How we score

'65'66'67'68'69'71'72'73'74'76'77'78'79'80'81'82'83'85'87'93'94'95'96'97'98'99'00'01'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
2 investigations

NHTSA defect investigations

Federal investigations that included the 1996 Chevrolet Impala, and the recalls they led to.

  1. COOLANT FIRESEA99003 · closed Aug 17, 2000
    No recall
  2. REAR WHEEL SEPARATIONPE96001 · closed May 31, 1996
    Led to recall 96V-245
In owners' words

What Impala owners report

Recent visibility complaints filed with NHTSA, shortened. Personal details are removed.

REAR VISION IS IMPARED WHEN LOOKING THROUGH BACK GLASS.THE DE-ICER/DEFROSTER HAS TURNED ( FOGGY).THIS IS A REAL SAFETY CONCERN AT NIGHT ESPECIALLY.
Complaint 10053115 · Jan 13, 2004 · 25,000 miles
HEATER CORE IN MY 1996 IMPALA IS CONSTANTLY CLOGGING, THEREFORE NO HEAT AND NO DEFROSTERS. COOLING SYSTEM FLUSHED 2 TIMES BY CHEVROLET GARAGE. THEY HAVE NO WAY TO CORRECT THE PROBLEM. THIS PROBLEM IS NATION WIDE AND NOT A LOCAL ISSUE. *JB
Complaint 10008456 · Mar 5, 2003
HEAT DOESN'T WORK IN THE WINTER. HEATER CORE HAS TO BE FLUSHED EVERY WINTER BECAUSE OF BUILD UP. DEALER SAYS THAT THIS IS RARE, NEVER HEARD BEFORE OF THIS PROBLEM, AND DOESN'T KNOW ITS CAUSE. *AK *ML
Complaint 858925 · Mar 21, 2000

Own a 1996 Impala?

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