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2000 Chevrolet ImpalaProblems, recalls & complaints

NHTSA has logged 818 owner complaints about the 2000 Chevrolet Impala, most often about the electrical system. It is covered by 7 safety recalls, and for recall 14V-400 the manufacturer reports only 22% of affected cars repaired.

2000 Chevrolet Impala
36
CarFlaw IndexUse caution1.8× the Impala median · #2 of 24 years by complaints
Safety recalls7Lowest repair rate 22%Owner complaints818163 with a crash, fire or injuryTypical failure mileage98kElectrical system, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through April 22, 2021. Updated daily. Photo: Cutlass, CC0.

Complaints by system

Where the 2000 Chevrolet Impala has problems

818 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system18727
Engine and engine cooling15923
Steering12416
Air bags8029
Engine7130
Exterior lighting671
Fuel system, gasoline5311
Power train523
Service brakes, hydraulic444
20 other systems22043

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

7 recalls

2000 Chevrolet Impala recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

26%repaired · 2017 Q3

Engine and engine cooling: engine

Recall 15V-701 · Oct 26, 2015 · 1,003,556 vehicles · 265,197 repaired

Risk. Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.

Problem, fix and repair progress →

22%repaired · 2016 Q2

Electrical system: ignition

Recall 14V-400 · Jul 3, 2014 · 5,877,718 vehicles · 1,318,487 repaired

Risk. If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.

Problem, fix and repair progress →

–no report yet

Engine and engine cooling

Recall 09V-116 · Apr 8, 2009 · 1,497,516 vehicles

Risk. IF THE MANIFOLD IS HOT ENOUGH AND THE OIL RUNS BELOW THE HEAT SHIELD, IT MAY IGNITE INTO A SMALL FLAME AND MAY SPREAD TO THE PLASTIC SPARK PLUG WIRE CHANNEL…

Problem, fix and repair progress →

Show 3 more recalls
–no report yet

Air bags: side/window

Recall 00V-371 · Nov 13, 2000 · 12 vehicles

Risk. IF THE INFLATOR SEPARATES, THE AIR BAG WILL NOT DEPLOY PROPERLY DURING A CRASH AND OCCUPANT PROTECTION WOULD BE REDUCED.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Chevrolet.

Mileage at failure

When do electrical system problems start?

98kmiles, median

Based on the odometer reading in 106 electrical system complaints. 52% were reported before 100,000 miles.

median0k50k100k150k200k+
9under 30k miles55under 100k miles51100k miles or more
Owner-reported costs

What owners say repairs cost

Dollar amounts owners wrote in their complaints when describing a repair or a quote. These are not price estimates; a system is shown only when at least 8 owners mentioned a cost.

Electrical system

14 owners mentioned a cost

$500median

Middle half: $396 – $588

Engine and engine cooling

9 owners mentioned a cost

$500median

Middle half: $262 – $800

If a problem is covered by a recall, the dealer fixes it for free. Some manufacturers also reimburse owners who paid for a repair before a recall was announced.

Best & worst years

2000 vs. every other Impala year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Impala median. How we score

'65'66'67'68'69'71'72'73'74'76'77'78'79'80'81'82'83'85'87'93'94'95'96'97'98'99'00'01'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2000 Chevrolet Impala safety ratings

2000 Chevrolet Impala 4-DR in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

2000 Chevrolet Impala frontal crash test, NHTSA
Frontal crashNot rated
2000 Chevrolet Impala side barrier test, NHTSA
Side barrierNot rated
  • Stability control: No
  • Forward collision warning: No
  • Lane departure warning: No
2 investigations

NHTSA defect investigations

Federal investigations that included the 2000 Chevrolet Impala, and the recalls they led to.

  1. ENGINE COMPARTMENT FIRESEA02030 · closed Mar 9, 2004
    Led to recall 04V-090
  2. INADVERTENT ENGINE STALLINGPE00005 · closed Feb 29, 2000
    No recall
In owners' words

What Impala owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO LESTER GLEN CHEVROLET (398 RTE 37 E, TOMS RIVER NJ, 08753, [PHONE]) FOR RECALL REPAIR OF NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE DEALER OPENED THE KEY PUT A RING INTO THE KEY AND ADVISED…
Complaint 11383335 · Dec 14, 2020 · 123,000 miles
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF AND THE TURN SIGNALS MALFUNCTIONED INTERMITTENTLY AND DID NOT OPERATE. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURES. THE…
Complaint 11257972 · Sep 25, 2019 · 123,200 miles
TL* THE CONTACT OWNED A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE CONTACT DID NOT RECEIVE A RECALL NOTIFICATION AND STATED THAT THE VEHICLE EXPERIENCED THE FAILURE LISTED IN THE RECALL CAMPAIGN. WHILE DRIVING…
Complaint 11230751 · Jul 10, 2019

Own a 2000 Impala?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.