2012 Chevrolet ImpalaProblems, recalls & complaints

NHTSA has logged 258 owner complaints about the 2012 Chevrolet Impala, most often about the electrical system. It is covered by 3 safety recalls, and for recall 14V-355 the manufacturer reports only 62% of affected cars repaired.

2012 Chevrolet Impala

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through March 9, 2026. Updated daily. Photo: Cutlass, CC0.

Complaints by system

Where the 2012 Chevrolet Impala has problems

258 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system585
Electronic stability control (ESC)544
Steering498
Engine403
Service brakes325
Power train271
Suspension222
Air bags208
Wheels193
13 other systems768

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

3 recalls

2012 Chevrolet Impala recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

62%repaired · 2016 Q2

Electrical system: ignition

Recall 14V-355 · Jun 23, 2014 · 3,141,731 vehicles · 1,943,372 repaired

Risk. If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.

Problem, fix and repair progress →

–no report yet

Control arm: lower arm

Recall 12V-377 · Aug 3, 2012 · 36,413 vehicles

Risk. A broken control arm can result in the loss of control of the vehicle, increasing the risk of a crash.

Problem, fix and repair progress →

–no report yet

Hydraulic power assist: hose, piping, and connections

Recall 11V-398 · Aug 5, 2011 · 10,344 vehicles

Risk. POWER STEERING FLUID COULD FLOW ONTO THE CATALYTIC CONVERTER, AND AN ENGINE COMPARTMENT FIRE COULD OCCUR.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Chevrolet.

Mileage at failure

When do electrical system problems start?

55kmiles, median

Based on the odometer reading in 39 electrical system complaints. 90% were reported before 100,000 miles.

median0k50k100k150k200k+
6under 30k miles35under 100k miles4100k miles or more
Best & worst years

2012 vs. every other Impala year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Impala median. How we score

'65'66'67'68'69'71'72'73'74'76'77'78'79'80'81'82'83'85'87'93'94'95'96'97'98'99'00'01'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2012 Chevrolet Impala safety ratings

2012 Chevrolet Impala 4 DR FWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

★★★★★Overall rating
2012 Chevrolet Impala frontal crash test, NHTSA
Frontal crash★★★★★
2012 Chevrolet Impala side barrier test, NHTSA
Side barrier★★★★★
2012 Chevrolet Impala side pole test, NHTSA
Side pole★★★★★
  • Rollover: 4 stars (11.3% risk)
  • Stability control: Standard
  • Forward collision warning: No
  • Lane departure warning: No
In owners' words

What Impala owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

I have about 08/1825 had the throttle body replaced on my vehicle which assisted with the problem temporarily. Then the problem started again 09/20/25 the car act like it’s stalling while driving and can’t see what hear the vehicle is in. The car is not getting any signal to the engine as I have…
Complaint 11689100 · Sep 23, 2025
The actuators in the air vents are faulty and I've had to have them repla ed multiple times now. They still continue to make clicking noise sounds and blow cold air in winter/hot air in summer. The trunk deck lid paint is bad. The clear coat has been coming off. Paint all over the car's clear coat…
Complaint 11568249 · Jan 27, 2024
I put my car in reverse and the car turned off and have turn back on. When I try to start it, I don’t hear any fix or crank. Before this happened, my car was slow to change gear or it would will change so fast that my car will lose control and I did not feel safe at all.
Complaint 11524232 · May 28, 2023

Own a 2012 Impala?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.