2020 Chevrolet ImpalaProblems, recalls & complaints
NHTSA has logged 15 owner complaints about the 2020 Chevrolet Impala, most often about the steering. It has no vehicle safety recalls on record.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through July 15, 2026. Updated daily. Photo: Alexander-93, CC BY-SA 4.0.
Where the 2020 Chevrolet Impala has problems
15 complaints grouped by the system owners reported.
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Steering | 3 | 0 |
| Electrical system | 3 | 0 |
| Air bags | 2 | 2 |
| Fuel/propulsion system | 2 | 1 |
| Power train | 2 | 0 |
| Visibility/wiper | 1 | 0 |
| Seat belts | 1 | 0 |
| Seats | 1 | 0 |
| Exterior lighting | 1 | 0 |
| 3 other systems | 3 | 0 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
2020 Chevrolet Impala recalls and how many were fixed
No vehicle safety recalls are on record for this model year.
2020 vs. every other Impala year
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Impala median. How we score
- Avoid
- Caution
- Solid
- Best
- Not rated
2020 Chevrolet Impala safety ratings
2020 Chevrolet Impala 4 DR FWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.
- Rollover: 4 stars (12.1% risk)
- Stability control: Standard
- Forward collision warning: Optional
- Lane departure warning: Optional
What Impala owners report
Recent steering complaints filed with NHTSA, shortened. Personal details are removed.
2020 Chevrolet Impala Premier purchased July, 2015, mileage: + or - 12 miles I started having hard steering and made several trips to the dealer while under warranty and the dealer could not gen an OBD reading and no on dash reading. Right after the warranty was up and at 5,322 miles they were able…
I purchased this vehicle in a CHEVY DEALERSHIP in palatine, IL. [XXX]. 50k miles a chevy impala around 38k total with taxes and all. A month later I had to pay 200 for a diagnostic at the dealership to check an issue with the steering. They said nothing was wrong with it and it was just the floor…
The contact owns a 2020 Chevrolet Impala. The contact stated that upon parking the vehicle, the "Power Steering - Drive with Care" message appeared on the instrument panel. The contact then attempted to reverse out of the driveway and excessive force was needed to steer the vehicle. The contact…
Own a 2020 Impala?
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.