Equipment adaptive/mobilityRecall 14V-617 · Ford vehicles

New England Wheels recall 14V-617 covers 286 Ford vehicles for a equipment adaptive/mobility problem, reported to NHTSA on October 3, 2014.

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Vehicles repairedNo manufacturer report yet
Vehicles affected2862 models
ReportedOct 3, 2014Owners notified Nov 17, 2014
Complaints since0Same system, after the recall

Source: NHTSA recall 14V617000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

New England Wheels (New England) is recalling certain model year 2006-2014 E-250, and E-350 vehicles modified by New England to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.

The risk

If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

What to do

The fix

New England will notify owners to take vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 17, 2014. Owners may contact New England customer service at 1-800-886-9247 or Ricon customer service at 1-800-322-2884. New England's number for this recall is 14E-041.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

2 models

Vehicles in this recall

Built from February 1, 2006 to August 31, 2014. Not every vehicle in these model years is included; check by VIN.