repaired · 2026 Q2
Front: warning light/devices
Risk. A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.
2020 Tesla Model XProblems, recalls & complaints
NHTSA has logged 128 owner complaints about the 2020 Tesla Model X, most often about the suspension. It is covered by 10 safety recalls, and for recall 24V-376 the manufacturer reports only 90% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 6, 2026. Updated daily.
Complaints by system
Where the 2020 Tesla Model X has problems
128 complaints grouped by the system owners reported.
37Suspension2 crash/fire/injury
28Electrical system3 crash/fire/injury
25Forward collision avoidance3 crash/fire/injury
18Steering1 crash/fire/injury
18Vehicle speed control9 crash/fire/injury
11Lane departure
11Structure
8Power train
8Service brakes
2310 other systems4 crash/fire/injury
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Suspension | 37 | 2 |
| Electrical system | 28 | 3 |
| Forward collision avoidance | 25 | 3 |
| Steering | 18 | 1 |
| Vehicle speed control | 18 | 9 |
| Lane departure | 11 | 1 |
| Structure | 11 | 1 |
| Power train | 8 | 1 |
| Service brakes | 8 | 3 |
| 10 other systems | 23 | 4 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
10 recalls
2020 Tesla Model X recalls and how many were fixed
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
repaired · 2026 Q1
Electrical system: software
Risk. Pedestrians may be unaware of an approaching vehicle if the PWS sounds are muted, increasing the risk of a crash.
repaired · 2025 Q4
Electrical system: instrument cluster/panel
Risk. Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.
repaired · 2025 Q4
Driver monitoring: software
Risk. In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as…
Show 6 more recalls
repaired · 2025 Q1
Steering: automated/adaptive steering
Risk. FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a…
repaired · 2024 Q3
Steering: electric power assist system
Risk. A loss of power steering assist can require greater steering effort, especially at low speeds, increasing the risk of a crash.
repaired · 2024 Q1
Electrical system: software
Risk. Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.
no report yet
Electrical system: software
Risk. Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.
repaired · 2022 Q2
Steering: automated/adaptive steering
Risk. Failing to stop at a stop sign can increase the risk of a crash.
repaired · 2021 Q4
Forward collision avoidance: automatic emergency braking
Risk. Unexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Tesla.
Best & worst years
2020 vs. every other Model X year
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Model X median. How we score
'15'16'17'18'19'20'21'22'23'24'25'26
- Avoid
- Caution
- Solid
- Best
- Not rated
11 investigations
NHTSA defect investigations
Federal investigations that included the 2020 Tesla Model X, and the recalls they led to.
- Compliance with Standing General Order 2021-01 Reporting RequirementsOpen
- Pedestrian alert soundsLed to recall 22V-063
- Defect Petition Interlock RequestNo recall
- Sudden Unintended AccelerationOpen
- Autopilot System Driver ControlsLed to recall 23V-085
- FSD Collisions in Reduced Roadway Visibility ConditionsOpen
- Autopilot & First Responder ScenesNo recall
- Tesla Passenger PlayNo recall
- FSD Collisions in Reduced Roadway Visibility ConditionsNo recall
- Traffic safety violations while Full Self Driving ("FSD") is engagedOpen
- Recall 23V838 Remedy EffectivenessOpen
In owners' words
What Model X owners report
Recent suspension complaints filed with NHTSA, shortened. Personal details are removed.
When turning a loud cranking sound is heard and it makes it hard to turn. It as if something is stopping it from turning.
I am submitting information regarding repair access and repair estimate concerns involving a Tesla vehicle after a collision. During an insurance claim handled by Tesla Insurance Company, a repair estimate from a Tesla-preferred repair facility was used to declare the vehicle a total loss. However,…
Making a loud squeaky noise and knocking while I turn. The noise is coming from the steering and front suspension arms I believe.
Own a 2020 Model X?
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.