Structure: body
Risk. Trim that separates from the vehicle during use can create a road hazard and increase the risk of a crash.
NHTSA has logged 453 owner complaints about the 2016 Tesla Model X, most often about the suspension. It is covered by 12 safety recalls, and for recall 24V-615 the manufacturer reports only 63% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 9, 2026. Updated daily. Photo: CZmarlin — Christopher Ziemnowicz — a photo credit is required if this image is used anywhere other than Wikipedia., CC BY-SA 4.0.
453 complaints grouped by the system owners reported.
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Suspension | 151 | 16 |
| Electrical system | 94 | 12 |
| Steering | 59 | 8 |
| Structure | 57 | 15 |
| Vehicle speed control | 35 | 19 |
| Visibility/wiper | 25 | 0 |
| Forward collision avoidance | 25 | 3 |
| Service brakes | 24 | 6 |
| Power train | 15 | 3 |
| 14 other systems | 108 | 21 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
Risk. Trim that separates from the vehicle during use can create a road hazard and increase the risk of a crash.
Risk. A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.
Risk. Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.
Risk. In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as…
Risk. FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a…
Risk. Failing to stop at a stop sign can increase the risk of a crash.
Risk. The eMMC controller wear-out condition can cause the loss of the rearview camera display, defrost/defog control settings, and exterior turn signal lighting,…
Risk. Trim that separates from the vehicle during use can cause a road hazard and increase the risk of a crash.
Risk. Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Risk. If the seat back moves forward in the event of a crash, it can increase the risk of injury.
Risk. If the gear breaks during parking brake release, the vehicle will not be able to be moved.
Risk. If the third row seat does not remain in its adjusted position, there may be an increased risk of injury to an occupant in the event of a crash.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Tesla.
20kmiles, median
Based on the odometer reading in 104 suspension complaints. 100% were reported before 100,000 miles.
Dollar amounts owners wrote in their complaints when describing a repair or a quote. These are not price estimates; a system is shown only when at least 8 owners mentioned a cost.
$1,319median
$1,675median
If a problem is covered by a recall, the dealer fixes it for free. Some manufacturers also reimburse owners who paid for a repair before a recall was announced.
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Model X median. How we score
Federal investigations that included the 2016 Tesla Model X, and the recalls they led to.
Recent suspension complaints filed with NHTSA, shortened. Personal details are removed.
The failure follows the same pattern every time. At first there is a loud noise from the compressor when the car starts. Over time the noise lasts longer. Eventually the compressor can no longer raise the vehicle, and it sits at its lowest ride height, nearly on the ground. In that condition the…
In March of 2025, my steering of the model X became really stiff. As time went on, the problem became worse and no longer able to turn left or right without major force. I made an appointment with Tesla and took it in for servicing. At this time they changed the steering bolts and steering shaft…
Sudden and catastrophic shearing of the driver side rear suspension arm (control arm). My understanding is all these cars from Tesla have aluminum suspension arms which causes identical and catastrophic failure of the vehicle during driving due to choice of Aluminum instead of stainless steel(SS).…
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.