2016 Tesla Model XProblems, recalls & complaints

NHTSA has logged 453 owner complaints about the 2016 Tesla Model X, most often about the suspension. It is covered by 12 safety recalls, and for recall 24V-615 the manufacturer reports only 63% of affected cars repaired.

2016 Tesla Model X

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 9, 2026. Updated daily. Photo: CZmarlin — Christopher Ziemnowicz — a photo credit is required if this image is used anywhere other than Wikipedia., CC BY-SA 4.0.

Complaints by system

Where the 2016 Tesla Model X has problems

453 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Suspension15116
Electrical system9412
Steering598
Structure5715
Vehicle speed control3519
Visibility/wiper250
Forward collision avoidance253
Service brakes246
Power train153
14 other systems10821

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

12 recalls

2016 Tesla Model X recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

63%repaired · 2026 Q2

Structure: body

Recall 24V-615 · Aug 15, 2024 · 9,136 vehicles · 5,797 repaired

Risk. Trim that separates from the vehicle during use can create a road hazard and increase the risk of a crash.

Problem, fix and repair progress →

90%repaired · 2026 Q2

Front: warning light/devices

Recall 24V-376 · May 28, 2024 · 125,233 vehicles · 112,613 repaired

Risk. A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.

Problem, fix and repair progress →

99%repaired · 2025 Q4

Electrical system: instrument cluster/panel

Recall 24V-051 · Jan 30, 2024 · 2,193,869 vehicles · 2,165,548 repaired

Risk. Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.

Problem, fix and repair progress →

99%repaired · 2025 Q4

Driver monitoring: software

Recall 23V-838 · Dec 12, 2023 · 2,031,220 vehicles · 2,007,492 repaired

Risk. In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as…

Problem, fix and repair progress →

Show 8 more recalls
96%repaired · 2025 Q1

Steering: automated/adaptive steering

Recall 23V-085 · Feb 15, 2023 · 362,758 vehicles · 349,908 repaired

Risk. FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a…

Problem, fix and repair progress →

100%repaired · 2022 Q2

Steering: automated/adaptive steering

Recall 22V-037 · Jan 27, 2022 · 53,822 vehicles · 53,822 repaired

Risk. Failing to stop at a stop sign can increase the risk of a crash.

Problem, fix and repair progress →

66%repaired · 2023 Q1

Back over prevention: software

Recall 21V-035 · Jan 29, 2021 · 134,951 vehicles · 89,496 repaired

Risk. The eMMC controller wear-out condition can cause the loss of the rearview camera display, defrost/defog control settings, and exterior turn signal lighting,…

Problem, fix and repair progress →

85%repaired · 2022 Q4

Structure: body

Recall 20V-710 · Nov 17, 2020 · 9,136 vehicles · 7,795 repaired

Risk. Trim that separates from the vehicle during use can cause a road hazard and increase the risk of a crash.

Problem, fix and repair progress →

85%repaired · 2022 Q4

Steering: electric power assist system

Recall 20V-062 · Feb 5, 2020 · 14,113 vehicles · 12,032 repaired

Risk. Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.

Problem, fix and repair progress →

91%repaired · 2019 Q1

Seats: mid/rear assembly

Recall 17V-639 · Oct 12, 2017 · 4,582 vehicles · 4,191 repaired

Risk. If the seat back moves forward in the event of a crash, it can increase the risk of injury.

Problem, fix and repair progress →

92%repaired · 2019 Q2

Parking brake

Recall 17V-260 · Apr 19, 2017 · 31,709 vehicles · 29,079 repaired

Risk. If the gear breaks during parking brake release, the vehicle will not be able to be moved.

Problem, fix and repair progress →

98%repaired · 2017 Q3

Seats: mid/rear assembly

Recall 16V-192 · Apr 6, 2016 · 2,676 vehicles · 2,612 repaired

Risk. If the third row seat does not remain in its adjusted position, there may be an increased risk of injury to an occupant in the event of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Tesla.

Mileage at failure

When do suspension problems start?

20kmiles, median

Based on the odometer reading in 104 suspension complaints. 100% were reported before 100,000 miles.

median0k50k100k150k200k+
61under 30k miles104under 100k miles0100k miles or more
Owner-reported costs

What owners say repairs cost

Dollar amounts owners wrote in their complaints when describing a repair or a quote. These are not price estimates; a system is shown only when at least 8 owners mentioned a cost.

Suspension

11 owners mentioned a cost

$1,319median

Middle half: $1,000 – $4,198

Electrical system

8 owners mentioned a cost

$1,675median

Middle half: $1,450 – $2,500

If a problem is covered by a recall, the dealer fixes it for free. Some manufacturers also reimburse owners who paid for a repair before a recall was announced.

Best & worst years

2016 vs. every other Model X year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Model X median. How we score

'15'16'17'18'19'20'21'22'23'24'25'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
18 investigations

NHTSA defect investigations

Federal investigations that included the 2016 Tesla Model X, and the recalls they led to.

  1. Compliance with Standing General Order 2021-01 Reporting RequirementsAQ25002 · still open
    Open
  2. Battery Management Software UpdatesDP19005 · closed Sep 28, 2021
    No recall
  3. Sudden Unintended AccelerationDP20001 · closed Jan 8, 2021
    No recall
  4. Pedestrian alert soundsDP22005 · closed Aug 7, 2023
    Led to recall 22V-063
  5. Defect Petition Interlock RequestDP23001 · closed Mar 18, 2026
    No recall
  6. Sudden Unintended AccelerationDP23002 · still open
    Open
  7. Loss of rearview cameraEA20003 · closed May 2, 2024
    Led to recall 21V-035
  8. Desiccated Air Bag Inflator RuptureEA21002 · still open
    Open
  9. Autopilot System Driver ControlsEA22002 · closed Apr 25, 2024
    Led to recall 23V-838
  10. FSD Collisions in Reduced Roadway Visibility ConditionsEA26002 · still open
    Open
  11. Automatic vehicle control systemsPE16007 · closed Jan 19, 2017
    No recall
  12. Loss of rearview cameraPE20010 · closed Nov 22, 2020
    No recall
  13. Fore Link FailurePE20020 · closed Aug 12, 2024
    No recall
  14. Autopilot & First Responder ScenesPE21020 · closed Jun 8, 2022
    No recall
  15. FSD Collisions in Reduced Roadway Visibility ConditionsPE24031 · closed Mar 18, 2026
    No recall
  16. Actually Smart Summon sessions resulting in low-speed impacts.PE24033 · closed Apr 3, 2026
    No recall
  17. Traffic safety violations while Full Self Driving ("FSD") is engagedPE25012 · still open
    Open
  18. Recall 23V838 Remedy EffectivenessRQ24009 · still open
    Open
In owners' words

What Model X owners report

Recent suspension complaints filed with NHTSA, shortened. Personal details are removed.

The failure follows the same pattern every time. At first there is a loud noise from the compressor when the car starts. Over time the noise lasts longer. Eventually the compressor can no longer raise the vehicle, and it sits at its lowest ride height, nearly on the ground. In that condition the…
Complaint 11768972 · Oct 5, 2026
In March of 2025, my steering of the model X became really stiff. As time went on, the problem became worse and no longer able to turn left or right without major force. I made an appointment with Tesla and took it in for servicing. At this time they changed the steering bolts and steering shaft…
Complaint 11667556 · Jun 17, 2025
Sudden and catastrophic shearing of the driver side rear suspension arm (control arm). My understanding is all these cars from Tesla have aluminum suspension arms which causes identical and catastrophic failure of the vehicle during driving due to choice of Aluminum instead of stainless steel(SS).…
Complaint 11661421 · May 16, 2025

Own a 2016 Model X?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.