Driver monitoring: softwareRecall 23V-838 · Tesla vehicles
Tesla, Inc. recall 23V-838 covers 2,031,220 Tesla vehicles for a driver monitoring: software problem, reported to NHTSA on December 12, 2023. The manufacturer's latest report (2025 Q4) shows 99% of affected vehicles repaired.
Source: NHTSA recall 23V838000 and manufacturer quarterly reports. Started by an NHTSA defect investigation.
The problem
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
The risk
In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.
The fix
Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
99%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.
The investigation behind this recall
- Autopilot System Driver ControlsNHTSA