2020 Tesla Model SProblems, recalls & complaints

NHTSA has logged 80 owner complaints about the 2020 Tesla Model S, most often about the forward collision avoidance. It is covered by 11 safety recalls, and for recall 21V00B000 the manufacturer reports only 87% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through May 11, 2026. Updated daily.

Complaints by system

Where the 2020 Tesla Model S has problems

80 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Forward collision avoidance232
Suspension142
Steering102
Vehicle speed control83
Electrical system71
Power train61
Service brakes60
Structure51
Latches/locks/linkages40
8 other systems185

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

11 recalls

2020 Tesla Model S recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

90%repaired · 2026 Q2

Front: warning light/devices

Recall 24V-376 · May 28, 2024 · 125,233 vehicles · 112,613 repaired

Risk. A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.

Problem, fix and repair progress →

99%repaired · 2026 Q1

Electrical system: software

Recall 24V-153 · Feb 27, 2024 · 6,557 vehicles · 6,510 repaired

Risk. Pedestrians may be unaware of an approaching vehicle if the PWS sounds are muted, increasing the risk of a crash.

Problem, fix and repair progress →

99%repaired · 2025 Q4

Electrical system: instrument cluster/panel

Recall 24V-051 · Jan 30, 2024 · 2,193,869 vehicles · 2,165,548 repaired

Risk. Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.

Problem, fix and repair progress →

99%repaired · 2025 Q4

Driver monitoring: software

Recall 23V-838 · Dec 12, 2023 · 2,031,220 vehicles · 2,007,492 repaired

Risk. In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as…

Problem, fix and repair progress →

Show 7 more recalls
96%repaired · 2025 Q1

Steering: automated/adaptive steering

Recall 23V-085 · Feb 15, 2023 · 362,758 vehicles · 349,908 repaired

Risk. FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a…

Problem, fix and repair progress →

100%repaired · 2024 Q3

Steering: electric power assist system

Recall 22V-818 · Nov 1, 2022 · 40,168 vehicles · 40,162 repaired

Risk. A loss of power steering assist can require greater steering effort, especially at low speeds, increasing the risk of a crash.

Problem, fix and repair progress →

100%repaired · 2024 Q1

Electrical system: software

Recall 22V-235 · Apr 12, 2022 · 594,894 vehicles · 592,591 repaired

Risk. Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.

Problem, fix and repair progress →

–no report yet

Electrical system: software

Recall 22V-063 · Feb 4, 2022 · 578,607 vehicles

Risk. Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.

Problem, fix and repair progress →

100%repaired · 2022 Q2

Steering: automated/adaptive steering

Recall 22V-037 · Jan 27, 2022 · 53,822 vehicles · 53,822 repaired

Risk. Failing to stop at a stop sign can increase the risk of a crash.

Problem, fix and repair progress →

87%repaired · 2023 Q4

Hood: latch

Recall 21V00B000 · Dec 21, 2021 · 130,441 vehicles · 113,565 repaired

Risk. If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could open unexpectedly, obstructing the driver's view and…

Problem, fix and repair progress →

100%repaired · 2021 Q4

Forward collision avoidance: automatic emergency braking

Recall 21V-846 · Oct 29, 2021 · 11,728 vehicles · 11,728 repaired

Risk. Unexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Tesla.

Best & worst years

2020 vs. every other Model S year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Model S median. How we score

'12'13'14'15'16'17'18'19'20'21'22'23'24'25'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
13 investigations

NHTSA defect investigations

Federal investigations that included the 2020 Tesla Model S, and the recalls they led to.

  1. Compliance with Standing General Order 2021-01 Reporting RequirementsAQ25002 · still open
    Open
  2. Pedestrian alert soundsDP22005 · closed Aug 7, 2023
    Led to recall 22V-063
  3. Defect Petition Interlock RequestDP23001 · closed Mar 18, 2026
    No recall
  4. Sudden Unintended AccelerationDP23002 · still open
    Open
  5. Autopilot System Driver ControlsEA22002 · closed Apr 25, 2024
    Led to recall 23V-838
  6. FSD Collisions in Reduced Roadway Visibility ConditionsEA26002 · still open
    Open
  7. Autopilot & First Responder ScenesPE21020 · closed Jun 8, 2022
    No recall
  8. Tesla Passenger PlayPE21023 · closed May 26, 2023
    No recall
  9. Unexpected Brake ActivationPE22002 · closed Jun 29, 2026
    No recall
  10. FSD Collisions in Reduced Roadway Visibility ConditionsPE24031 · closed Mar 18, 2026
    No recall
  11. Actually Smart Summon sessions resulting in low-speed impacts.PE24033 · closed Apr 3, 2026
    No recall
  12. Traffic safety violations while Full Self Driving ("FSD") is engagedPE25012 · still open
    Open
  13. Recall 23V838 Remedy EffectivenessRQ24009 · still open
    Open
In owners' words

What Model S owners report

Recent forward collision avoidance complaints filed with NHTSA, shortened. Personal details are removed.

Vehicle was tested for concern about self driving after test drive with tech told ok 3 days later Summoned car and immediately turned into adjacent vehicle all captured on video in 1-2 seconds. No issues with summons for over 4 years $2200 damage to adjacent vehicle but Tesla no damage left front…
Complaint 11641683 · Feb 10, 2025
Since the installation of software version 2024.27.25, which includes FSD version 12.5.4, on Sept 26, 2024, any driving which occurs on FSD results in emergency braking events for Green Lights, unprotected/unsignaled crosswalks without pedestrians present, Parallel Parked Cars not encroaching on…
Complaint 11631709 · Dec 20, 2024
In all assisted driving modes except Full Self Driving (FSD), the car properly displays the speed Limit it has determined either by Map data or visual confirmation. In FSD, apparently only on pre-2021+ Model S cars, the determined speed limit is not displayed. In my town we have a US60 route. The…
Complaint 11618590 · Oct 7, 2024

Own a 2020 Model S?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.