Back over prevention: software
NewRisk. A delayed rearview image reduces the driver's view behind the vehicle, increasing the risk of a crash.
NHTSA has logged 41 owner complaints about the 2021 Tesla Model X, most often about the steering. It is covered by 24 safety recalls, and for recall 25V-172 the manufacturer reports only 73% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through September 17, 2026. Updated daily.
41 complaints grouped by the system owners reported.
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Steering | 13 | 0 |
| Electrical system | 7 | 1 |
| Forward collision avoidance | 6 | 3 |
| Suspension | 6 | 1 |
| Lane departure | 5 | 1 |
| Vehicle speed control | 4 | 2 |
| Power train | 3 | 0 |
| Visibility/wiper | 2 | 0 |
| Latches/locks/linkages | 2 | 0 |
| 3 other systems | 4 | 0 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
Risk. A delayed rearview image reduces the driver's view behind the vehicle, increasing the risk of a crash.
Risk. An inoperative horn may prevent the driver from alerting other drivers, increasing the risk of a crash.
Risk. A torn air bag may not adequately protect an occupant in a crash, increasing the risk of injury.
Risk. An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.
Risk. A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.
Risk. Pedestrians may be unaware of an approaching vehicle if the PWS sounds are muted, increasing the risk of a crash.
Risk. Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.
Risk. In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as…
Risk. An air bag that is not designed to function with the replacement steering yoke or wheel may deploy incorrectly, increasing the risk of injury during a crash.
Risk. Without a warning light, the vehicle may be driven with low brake fluid, which can reduce braking performance and increase the risk of a crash.
Risk. A detached seat belt may not properly restrain an occupant during a crash, increasing the risk of injury.
Risk. FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a…
Risk. A passenger air bag that does not deploy as intended increases the risk of injury during a crash.
Risk. A loss of power steering assist can require greater steering effort, especially at low speeds, increasing the risk of a crash.
Risk. A closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.
Risk. A lagging or restarting CPU may prevent the center screen from displaying the rearview camera image, gear selection, windshield visibility control settings,…
Risk. Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.
Risk. Improper side curtain air bag deployment can increase the risk of injury during a crash.
Risk. Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.
Risk. Decreased defrosting performance may reduce the driver's visibility, increasing the risk of a crash.
Risk. The driver may be unaware that their seat belt is not fastened, increasing the risk of injury during a crash.
Risk. Failing to stop at a stop sign can increase the risk of a crash.
Risk. A torn air bag may not adequately protect an occupant in a crash, increasing their risk of injury.
Risk. Unexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Tesla.
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Model X median. How we score
Federal investigations that included the 2021 Tesla Model X, and the recalls they led to.
Recent steering complaints filed with NHTSA, shortened. Personal details are removed.
While driving the car the dash board lit up with several failures related to auto pilot and auto steering. The car would not engage auto pilot or cruise control and the dashboard showed messages that the car driver assist has failed, lane departure warning, blind spot warning and required immidiate…
Steering got stuck on the road while driving. I couldnt move or change lanes. It was really scary. Then I slowed down and then I had tp pull out of the road to the shoulder. Then I waited for 20-30 mins and restarted the car. Then it worked. I was able to go home. I contacted Tesla and they said…
After completing a 17.5-hour, ~1,000-mile non-stop road trip from Florida to Texas using Autopilot with no interventions or issues, the following week this vehicle experienced a sudden and total steering failure while slowly turning through my residential neighborhood. The steering locked up…
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.