2013 Thor Motor Coach PalazzoProblems, recalls & complaints

NHTSA has logged 8 owner complaints about the 2013 Thor Motor Coach Palazzo, most often about the visibility/wiper. It is covered by 4 safety recalls, and for recall 17V-758 the manufacturer reports only 12% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through July 12, 2021. Updated daily.

Complaints by system

Where the 2013 Thor Motor Coach Palazzo has problems

8 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Visibility/wiper50
Exterior lighting20
Equipment10
Tires10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

4 recalls

2013 Thor Motor Coach Palazzo recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

17%repaired · 2020 Q1

Visibility: windshield wiper/washer

Recall 18V-705 · Oct 9, 2018 · 2,854 vehicles · 495 repaired

Risk. A reduction of driver visibility can increase the risk of a crash.

Problem, fix and repair progress →

12%repaired · 2019 Q4

Equipment

Recall 17V-758 · Nov 22, 2017 · 110,400 vehicles · 13,035 repaired

Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Problem, fix and repair progress →

–no report yet

Equipment

Recall 13V-164 · Apr 25, 2013 · 427 vehicles

Risk. If motor damage occurs, it is possible that the awning can unfurl unexpectedly, either while the motorhome is at rest or while in transit, increasing the risk…

Problem, fix and repair progress →

–no report yet

Electrical system

Recall 12V-574 · Dec 11, 2012 · 727 vehicles

Risk. Failure of the cruise control to disengage when the brakes are applied may increase the risk of a vehicle crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Thor Motor Coach.

Best & worst years

2013 vs. every other Palazzo year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Palazzo median. How we score

'13'14'15'16'17'18'19'20'21'22'23
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What Palazzo owners report

Recent visibility/wiper complaints filed with NHTSA, shortened. Personal details are removed.

The front driver and passenger window seals or some other component in the windows failed and the windows are fogged up. This makes it difficult to use the side view mirrors on the coach.
Complaint 11424347 · Jul 12, 2021
Driver and passenger windows are fogging up unexpectedly which causes loss of view. This is very dangerous when driving as it is difficult to see my side mirrors.
Complaint 11421048 · Jun 15, 2021
PASSENGER SIDE WINDOW HAS STARTED FOR FOG OVER. MAKING IS MORE DIFFICULT TO SEE CLEARLY THRU THE RIGHT HAND OUTSIDE MIRROR.
Complaint 11387320 · Jan 9, 2021

Own a 2013 Palazzo?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.