2014 Thor Motor Coach PalazzoProblems, recalls & complaints

NHTSA has logged 7 owner complaints about the 2014 Thor Motor Coach Palazzo, most often about the visibility/wiper. It is covered by 4 safety recalls, and for recall 17V-758 the manufacturer reports only 12% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through January 10, 2025. Updated daily.

Complaints by system

Where the 2014 Thor Motor Coach Palazzo has problems

7 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Visibility/wiper40
Structure20
Latches/locks/linkages10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

4 recalls

2014 Thor Motor Coach Palazzo recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

12%repaired · 2019 Q4

Equipment

Recall 17V-758 · Nov 22, 2017 · 110,400 vehicles · 13,035 repaired

Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Problem, fix and repair progress →

44%repaired · 2018 Q4

Visibility: windshield wiper/washer

Recall 17V-555 · Sep 7, 2017 · 1,105 vehicles · 490 repaired

Risk. If the windshield wipers cannot be used, driver visibility would be reduced, increasing the risk of a crash.

Problem, fix and repair progress →

30%repaired · 2018 Q3

Visibility: windshield wiper/washer

Recall 17V-096 · Feb 14, 2017 · 2,483 vehicles · 737 repaired

Risk. If the windshield wipers fail, the driver would have decreased visibility, increasing the risk of a crash.

Problem, fix and repair progress →

68%repaired · 2015 Q3

Equipment: recreational vehicle/trailer

Recall 14V-127 · Mar 18, 2014 · 241 vehicles · 163 repaired

Risk. If the microwave starts on its own and there are contents inside, a fire could result.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Thor Motor Coach.

Best & worst years

2014 vs. every other Palazzo year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Palazzo median. How we score

'13'14'15'16'17'18'19'20'21'22'23
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
1 investigation

NHTSA defect investigations

Federal investigations that included the 2014 Thor Motor Coach Palazzo, and the recalls they led to.

  1. Trimark 060-1650 Door Latch FailuresPE20021 · closed Dec 13, 2024
    No recall
In owners' words

What Palazzo owners report

Recent visibility/wiper complaints filed with NHTSA, shortened. Personal details are removed.

The passenger side front window is a 2 pane window and the seal between the 2 panes has failed and the window is fogging up which makes it difficult to see the side mirror on the passenger side of the motorhome. This makes driving difficult with the fogged window.
Complaint 11635371 · Jan 10, 2025
Many of the side windows are foggy and cant see out of them especially during hot sunny days. It is hard to see through them and view the mirrors on the drivers and passenger sides. 1 of the dual pane window assemblies is separating from the other window
Complaint 11421019 · Jun 15, 2021
THE DRIVER'S SIDE WINDOW IS A DOUBLE PANE GAS SEALED TYPE. THE DOUBLE PANE SEAL HAS FAILED AND THE WINDOW HAS BECOME OPAQUE. IT HAS BECOME VERY DIFFICULT TO SEE THROUGH THIS WINDOW. FROM A SAFETY STAND POINT THIS FAILURE IS CAUSING AN INABILITY TO VIEW THE SIDE VIEW MIRROR ON THE DRIVERS SIDE. IN…
Complaint 11209707 · May 24, 2019 · 15,700 miles

Own a 2014 Palazzo?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.